Position Summary Serves as a nursing leader and is responsible and accountable for the delivery of care, clinical practice and provision of service for assigned unit(s). Coordinates nursing efforts to ensure that quality, safety and customer service standards are met. Provides operational oversight to assigned unit(s). Manages the unit’s recruitment, and retention of nursing staff through coaching, mentoring, and providing opportunities for professional development. Fosters an engaged, team-oriented work environment. Makes decisions within the framework of the organization’s philosophies, policies, and procedures. Minimum Qualifications Work Experience Four years of experience as a staff nurse with demonstrated leadership skills required. Previous charge nurse or coordinator experience strongly preferred.
Education Graduate of a school of nursing required. Bachelor’s degree in Nursing, Healthcare Administration, Business, or related field required. Master’s degree strongly preferred.
Certifications/Licensure Kentucky RN License (OR) RN license in a state recognized by the Kentucky Nurse Licensure Compact Act required effective June 1, 2007. Leadership Performance Standards Delivering Results Leads and engages a service line or department(s) closely aligned to Med Center Health’s strategic initiatives and organizational goals. Identifies and recommends initiatives and programs for assigned area(s). Tracks and assesses the effectiveness of programs and practices and assures that goals and targets are met. Staffing and Development Hires, retains, trains and develops employees who have the appropriate level of job knowledge, skill and overall fit to the department and to the organization. Communicates job performance expectations and provides performance feedback that facilitates development. Actively addresses employee performance concerns through conflict-resolution and delivers progressive employee counseling actions appropriate to Med Center Health policies and procedures. Cultivating a Strong Workplace Actively champions employee engagement. Is well aware of employee morale and intervenes appropriately to maintain high levels of employee morale and engagement. Fosters a team atmosphere and facilitates open communications to support Med Center Health’s mission, vision and values. Encourages teamwork among direct reports; facilitates resolution of team conflicts and promotes respect between all team members and across the organization. Financial Performance Directs the department(s) financial performance and operational budget. Analyzes costs, develops programs to assure compliance with budgetary constraints and provides justifications for budget variances. Plans for the ongoing and future capital needs of the department with necessary analysis and documentation. Job Specific Performance Standards The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
  Serves as a nursing leader and is responsible and accountable for the delivery of care, clinical practice and provision of service of an assigned unit(s). Makes independent decisions for assigned unit following the guidelines established by Nursing Administration. Establishes a customer service focused environment and works to address concerns or needs that may arise.  Works directly with members of the healthcare team, hospital departments and nursing leadership to solve problems that may impact the facilitation of a positive patient experience. Responds timely to patients’ needs and facilitates a resolution for all 5000 calls. In collaboration with the Clinical Outcomes Specialist(s), utilizes best practices to ensure clinical excellence in quality and patient safety. Monitors clinical processes and outcomes related to patient care. Develops and maintains standards of care to meet specific needs of assigned unit. Addresses clinical errors and other factors that contribute to adverse patient outcomes by coaching to performance.