Company Description

It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.

Schedule

This position is a rotating 36 hours/week and includes evening/night, weekend, and holiday rotation.

Job Description

The CCU is a 10 bed Adult Cardiac Critical Care Intensive Care Unit. Patients care for on this unit have advanced heart failure or cardiac disease and are in the CCU pre-transplant and/or post-transplant. This is a complex, high acuity unit.

The Clinical Care Technician works under the supervision of the professional nurse and collaborates to meet the needs of the patient within the scope of the role.  The clinical care technician assists in direct patient care, provides environmental support and facilitates patient safety on designated unit and other units as needed. The clinical care technician has successfully completed and maintains competencies in role specific skills. The clinical care technician provides an environment supportive of the patient and family centered model of care.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Clinical Skills Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. Performs delegated tasks and communicates all findings/concerns to the professional nurse.

Provides, or assists patients with activities of daily living in a safe, efficient and respectful mannerGreets patients, families, visitors and other staff utilizing the principles of Tufts Medical Center service standardsCollects, records, and communicates the patient’s clinical data to the assigned nurse in a timely mannerPrepares room for admission/transfer/discharge, assuring standardize equipment is ready for useTransports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful mannerProvides comfort measures such as positioning, changing linen, back rubs, etc. to patients in an efficient, safe, and respectful mannerMaintains patient and family confidentially at all timesPromotes patient activity by assisting with mobility and range of motion exercises as assignedSets up for procedures as requested by nursing/medical staffCleans and discards used equipment and supplies following proceduresCollects specimens and performs specimen testing, while maintaining Standard Precautions; prepares specimens for the labResponsible for care of biomedical equipment, checking par levels and working order for BP cuffs, EKG cables, leads, oximeter cables, etc. Sends malfunctioning equipment to Medical Engineering per established procedureCleans wounds and applies DSD after wound is assessed by nursePerforms 12 lead EKGConnects monitoring equipment to patient under the direction of the nurseCares for patient belongings. Completes belongings listPrimes intravenous tubing with solution containing no medicationResponds to patient and family requests promptly, seeking nurse’s supervision as neededAssists with patient care procedures as directed by the nurse, using proper body mechanics and ensuring patient dignityPerforms and documents patient’s admission, transfer, and discharge tasks as requested by the nurseActs as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all timesDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients being cared forAnswers call lights and seeks appropriate personnel/actionPerforms hourly rounding per established guidelinesPerforms other similar and related duties as required or directedPromotes quality, safety, regulatory and patient and family satisfaction

Communication and Collaboration: The clinical care technician contributes to a positive work environment by maintaining open communications with others.

Introduces self to patients and family, asking patients and family how they would prefer to be addressed Supports and promotes open communication with co-workers to ensure a positive environmentNegotiates all scheduled breaks with nurse to ensure adequate coverage to meet the patient and unit needs

Climate and Environment: The clinical care technician performs tasks to ensure a clean, clutter-free, and safe work environment for patients and staff

Maintains a clean and safe work environment for patients and staffCleans and stocks equipment and supplies to ensure adequate par levels to meet patients’ needsReports non-functioning equipment and other environmental problems to the appropriate individuals in a timely mannerAppropriately and safely utilizes equipment common to the clinical areaPromotes responsible and efficient use of resourcesCovers for the Unit Coordinator in answering the telephone, call lights and greeting visitors to the unit

Hospital Standards: As a member of the hospital community, the clinical care technician participates in the patient-family centered model of care, continually improving environment.

Maintains attendance standard as per policyBegins work at the assigned time and remains until the end of the assigned shiftCompletes mandatory education requirementsUses resources appropriately and in a cost-effective mannerAttends educational offerings when staffing on the floor allow.Attends and participates in unit-based staff meetings when appropriate. If unable to attend, reads and initials minutesNotifies the nurse whenever he/she leaves unitMaintains positive customer relations in all interactionsUtilizes resources in a careful manner

Qualifications

JOB KNOWLEDGE AND SKILLS

Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.Ability to assist in providing care for a designated group of patients under the direction of a licensed nurse and according to unit guidelines hospital policies, procedures and protocols.

AGE SPECIFIC COMPETENCIES

Has the skills and knowledge to provide care to the age groups of the population served including:

Knowledge of growth and developmentProvide age-appropriate communication

EDUCATION 

High School Diploma or equivalent required Current BLS Certification required

EXPERIENCE

One of the following preferred:

One year of previous experience as a nursing assistant orCurrent enrollment in an accredited nursing program orSuccessful completion of a certified nursing assistant (CNA) training orSuccessful completion of a certified medical assistant (MA) training program orSuccessful completion of an EMT-B training orBachelor’s degree in arts or sciences orAssociate degree in arts or science

PHYSICAL DEMANDS/WORKING CONDITIONS

Prolonged, extensive, or considerable standing/walkingLifts, positions, pushes and/or transfer patients and equipmentConsiderable reaching, stooping, bending, kneeling, crouchingFrequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.Regularly exposed to the risk of blood borne diseases and other transmissible infectionsContact with patients under wide variety of circumstancesSubject to varying and unpredictable situationsSubjected to irregular hoursMay have contact with hazardous materials

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.