Clinical Care Leader - Nursing Resource Center - St Francis Medical Center
Bon Secours Mercy Health
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**Primary Function/General Purpose of Position**
The Clinical Care Lead, under the direction of the unit Nurse Leader or Administrative Director Nursing, assists with supervising and coordinating the administrative and operational activities in the assigned areas. Collaborates with interprofessional team to ensure safe and effective care delivery while promoting a culture of excellence. The Clinical Care Lead is responsible for providing and/or promoting quality patient care. This role reviews patient quality data trends and works with the health care team to provide interventions in patient treatment plans as necessary.
**Essential Job Functions**
+ Leads a team of nurses and clinical support along with providing support to the manager/director on the unit.Performs managerial responsibilities 80% of time; works on ground support for frontline staff and assists in direct patient care as needed.Support and encourage harmonious working relationships and team building skills among the frontline nursing teams.
+ Assures the nursing process is utilized and documented in accordance with Joint Commission and other regulatory agency standards for each patient admitted or transferred to the nursing unit and that performance improvement standards are consistently met.
+ Facilitates professional relationships and encourages the development of accountability by assuring interaction, collaboration, sharing of knowledge, and providing appropriate and meaningful judgments that will have a positive impact on the delivery of patient care services on the unit
+ Reviews and analyzes patient care quality data for trends. Utilizes nursing process, assesses, plans, provides, and evaluates professional nursing care using evidence based practice or research.
+ Supervises and appropriately delegates tasks to other team members. Assumes charge role as required.Identifies and intervenes to address patient and family nursing care and educational needs. Accountable for daily team performance through supervision of staff, multi-disciplinary collaboration, and facilitation of pathway outcomes
+ Assists manager in the efficient operation of unit including fiscal and human resources to include planning and supervision of unit/department goals/objectives.Supports and monitors compliance of the team with meeting established productivity standards as defined by the unit.
+ Provides for age appropriate education and experiences for all clinical personnel, which will enhance personal, professional, and clinical development. Develops, implements, and participates in in-service programs.
+ Supports mission and vision of the organization and adheres to BSMH policies.BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.
+ Participates in continuous quality improvement initiatives to include auditing of initiatives, education related to new or changes in existing quality initiatives, or enforcement of quality improvement processes and/or policies. Maintain awareness of quality initiatives that support competency of resources, safe environment, regulatory expectations, and a reduction of risks with unique plans for all areas of nursing practice; knowledgeable of all regulatory expectations and helps to achieve regulatory compliance for nursing.
+ Functions as a clinical resource person for frontline associates and demonstrate technical and clinical competencies in areas of responsibility. Serve as a resource to associates for evaluation of complex or unstable patients. Promotes critical thinking and effective problem solving in associates through example and reinforcement.
+ Follows proper channels of communication, anticipating and consistently handling daily routine problems while recognizing complex issues that need referral to the Director of the Unit, Administrative Director Nursing for the unit involved, the Associate Chief Nursing Officer or the Chief Nursing Officer.Identify problems/concerns and discuss them professionally.Consistently demonstrate openness to giving constructive feedback to frontline associates and be confident in capabilities to document in writing using organization’s behavioral management tools.
+ Demonstrate an excellent rapport with difficult and demanding customers to include patients, families, and visitors.
+ Advances the practice of nursing by implementing best practice interventions; use data measures to improve clinical outcomes for groups of targeted patient population; support and use nursing research; implement structures and processes for caregivers to influence improvements in their practice and to achieve hospital established key performance indicators.
+ Engages by embracing and supporting management decisions and organization initiatives. Supports new initiatives and changes and assists associates in understanding the rationales.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
**Licensing/Certification**
Currently licensed as a Registered Nurse in the State of Virginia (required)
BLS Basic Life Support (required)
One of the following certifications preferred:
PALS Pediatric Advanced Life Support (preferred)
ACLS Advanced Cardiac Life Support (preferred)
NRP Neonatal Resuscitation Program (preferred)
TNCC Trauma Nurse Core Curriculum (preferred)
ENPC Emergency Nurse Pediatric Course (preferred)
National Board Certification Specialty (preferred)
Nurse Executive Certification or designated specialty certification (preferred)
**Education**
Bachelor of Science Nursing (required)
Masters of Science in Nursing (preferred)
**Work Experience**
Supervisory and/or leadership experience generally obtained through a charge nurse and/or hospital supervisor role (required)
2 years nursing experience with at least one-year minimum experience in the acuity level of desired area (preferred)
**Training**
Professional Nurse Advancement Program within the first year in the role and maintain (required)
**Language**
None
**Patient Population**
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Adults (18-64 years)
Geriatrics (65 years and older)
**Working Conditions**
Periods of high stress and fluctuating workloads may occur.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May have periods of constant interruptions.
_* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control._
**Physical Requirements**
**Physical Demands**
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
**Work Position**
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
**Additional Physical Requirements/Hazards**
**Physical Requirements**
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
**Hazards**
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
**Skills**
Monitor patient conditions during treatment
Administer non-intravenous medications
Inform medical professionals regarding patient conditions and care
Record patient medical histories
Evaluate employee performance
Analyzing data or information
Scheduling
Computer skills to include Microsoft Office
Electronic medical records documentation
attention to detail
Acceptance of authority
Critical thinking
Communication with family members
Teamwork
Conflict resolution
Active listening
Relationship building
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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