“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
A Clinical Care Assistant within the High Touch Model will play a crucial role in providing compassionate and personalized care to patients, emphasizing a holistic approach to healthcare. This position requires a deep commitment to patient well-being, effective communication skills, and the ability to collaborate with a multidisciplinary healthcare team. The High Touch Model places emphasis on building strong patient relationships and tailoring care plans to individual needs, promoting a patient-centered and empathetic approach.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Assessment and Monitoring - Conduct comprehensive assessments of patients' physical, emotional, and social well-being. Monitor and document patients' vital signs, symptoms, and overall health status. Regularly evaluate the effectiveness of care plans and make adjustments as needed. Patient Engagement and Education - Build strong, trusting relationships with patients through open communication and active listening. Provide education to patients and their families about their health conditions, treatment plans, and self-care strategies. Foster a supportive and empowering environment to encourage patient involvement in their healthcare decisions. Collaborative Care Planning - Work closely with the healthcare team to develop and implement personalized care plans. Collaborate with physicians, nurses, social workers, and other healthcare professionals to ensure a coordinated and integrated approach to patient care. Participate in care conferences and case reviews to discuss patient progress and adjust care plans accordingly. Advocacy and Support - Advocate for patients' needs and preferences within the healthcare system. Assist patients in navigating the healthcare system, including scheduling appointments, coordinating referrals, and accessing community resources. Provide emotional support and counseling to patients and families facing challenging health situations. Documentation and Reporting - Maintain accurate and up-to-date electronic health records for each patient. Generate reports on patient outcomes, adherence to care plans, and other relevant metrics. Ensure compliance with regulatory standards and organizational policies.