**ADP South Africa is hiring a Client Technical Support Consultant, Pretoria** Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? If so, this may be the opportunity you’ve been searching for. In this role, you will provide first line technical support to clients and associates on ADPs payroll system, manage systems accesses and manage internal assets. You carry the weight of ADP’s service reputation and client satisfaction in your hands. The nature of your job is to understand system queries and provide basic technical support, building and maintaining sustainable client and associate relationships. Every day will be challenging because the requests you receive will vary. You will be required to provide solutions through investigation and identification which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you will have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. **WHAT YOU’LL DO:** Responsibilities What you can expect on a typical day: o Manage internal and client access to payroll systems and folders. o Manage client access to ADP systems. o Maintain client environments in Citrix. o Re-image and prepare laptops for new joiners & loan laptops o Manage internal IT assets **TO SUCCEED IN THIS ROLE:** Qualifications: • A diploma / degree in Information Technology or any related qualification / experience. Experience: • Experience in a client facing-role • Experience in an IT administrative role Skills, Knowledge & Attributes: • Effective time management skills • Effective communication skills • Ability to work independently and provide solutions to the clients. • Ability to influence clients and guide towards best solution to help resolve needs. **BONUS POINTS FOR THESE:** • Experience in a Payroll Outsourcing environment will be advantageous **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:** · Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. · Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. · Grow your career in an agile, dynamic environment with plenty of opportunities to progress. · Continuously learn through ongoing training, development, and mentorship opportunities. · Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. · Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. · Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. · Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.