Bulawayo, Zimbabwe
21 hours ago
Client Support Officer

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

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To provide general support functions to office staff within the dictates of the branch manager.

Key Responsibilities:

Educate &encourage clients on use of digital services and platforms.Provides refreshments at specified times and replenishes refreshment stocks.Maintains cleanliness of branch facilities in accordance with health and safety regulations.Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.Scans and uploads documents into various systems.Ensure proper filing of all branch documents .Collects and distributes mail to relevant departments on a daily basis.Maintains record of monthly groceriesMaintains security of kitchen and groceriesTo manage queues in an orderly manner in the Service Centre.To make sure stationery is available for client use all the time.To manage branch stationery stock.Dispatch outgoing mail timeously.Capturing OMUT application forms.Any other duties as assigned by the superior.

Qualifications and Experience

5 O Levels including Maths and English, at least 2 A levels.Knowledge of Group products. Strong working experience in a customer service environment

Skills

Client Service, Customer Queries, Dispatching, People Management

Competencies

CollaboratesCommunicates EffectivelyDemonstrates Self-AwarenessDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesOrganizational Savvy

Education

Closing Date

06 March 2025 , 23:59

The Old Mutual Story!

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