Client Service Associate
Coldstream Wealth Management
Job Descriptions:
Are you looking to launch a career in wealth management with a firm that values client satisfaction? Then Coldstream has a fantastic opportunity on our Kirkland team.
The CSA’s specific responsibilities include:
+ Exceptional Service: Going above and beyond to anticipate client needs, address concerns, and resolve issues quickly.
+ Serving as a liaison between clients and custodians/investment managers,
+ Managing client information
+ Handling all cashiering and money movement requests
+ Client Meetings: Scheduling and organizing client meetings and proactively preparing meeting materials in advance
+ Client Onboarding: Facilitating the new client onboarding process:
+ Opening brokerage accounts, establishing cashiering needs, setting up online reporting access
+ Updating cost basis, tracking required minimum distributions, reconciling account information
+ Sending and receiving documents to clients, their advisors, and investment custodians
+ Documentation Excellence: Maintaining accurate client records and managing documentation with a keen eye for detail. Entering and maintaining client data and activity notes in our CRM system
Required Experience:
We are looking for a candidate who has:
+ Client service experience in an office environment and the desire to work in a team-oriented, small-company environment
+ A Bachelor’s degree (finance or related focus is preferred)
+ Interest in building a career in the wealth management industry
+ Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
+ Excellent communication skills, including writing business correspondence with proper grammar and punctuation
+ Strong organizational and prioritization skills and the ability to follow established processes consistently
+ Excellent reliability (hours are 7 AM to 4 PM, in office Monday through Thursday with the option to work remote on Fridays)
Keyword: Client Service Associate
From: Coldstream Wealth Management
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