Welcome page Returning Candidate? Log back in! Client Operations Manager - EE Navigator Job ID 2024-16049 # of Openings 1 Category Employee Benefits Service Office Location 10 N Park Dr Location : Location US-MD-Hunt Valley Overview

At AssuredPartners, our Hunt Valley, MD office is growing, we are hiring for our Client Operations Manager - EE Navigator position, are responsible for client set-up in the employee benefits system - EE Navigator, implementation and maintenance of the administration of clients, and various other operational functions.

 

Why this Role? 

Build meaningful relationships with clients while providing them with impactful solutions.High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership, who prioritize your learning and development.Opportunity for upward mobility and advancement opportunities across AssuredPartners!  What You'll Do

 

Set-up of new client information and updating of renewal information in benefits system.Data entry of rates and employee demographic information during setup process for new clients and renewals.Assist in data integrity reporting by identifying, reconciling, researching and resolving data discrepancies.Support team in ad hoc reporting activities.Identify, reconcile, research and resolve system related issues.Maintain comprehensive knowledge of insurance plan rules for all plans including but not limited to health, life, disability and voluntary benefits.Assist in user acceptance testing of self-serve webs and system enhancements.Represent AP Benefit Advisors in a positive and professional fashion with both internal and external customers.Contribute to the team goals by accomplishing related projects.Update job knowledge by participating in educational opportunities and reading professional publications.Maintain composure and effectiveness under pressure in a deadline driven environment.Perform other duties and special projects as assigned. What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

Competitive base salary   Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer DaysHealth benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    Company match 401(k) plan – 50% up to 6%!   Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    Opportunity to prioritize your mental health with 24/7 access to licensed therapists   Pet benefits & discounts    Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners   What You'll Need

 

Bachelor’s degree or combination of education and/or equivalent work experience in EE NavigatorInsurance knowledge of health, life and disability plans preferredDemonstrated ability to learn new software systemsProficient with Microsoft Office products - excellent Excel skills and knowledge of Access preferredResults oriented with strong attention to detailStrong organizational, analytical, communication and problem-solving skills.Ability to interact with internal and external customers.Ability to work independently as well as with a teamAbility to meet operational deadlines and manage timelinesQuality focus and skilled multi-taskingProfessional Presentation & AttireSuperior Written & Verbal Communication Skills