This career opportunities are available at Santam Direct for a Client Service Consultant; the successful incumbent will be based in Bellville.
The Client Service Consultant will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment.
Experience
• A minimum of 3years experience in short term insurance (Personal Lines Insurance)
• Willingness to work shifts as well as overtime
Qualifications
• Grade 12/ Matric
• NQF Level 4 Qualification in Short Term Insurance
• Completed Regulatory Exam (RE 5)
SPECIFIC REQUIREMENTS
• There will be a probationary period for three months, which consist of the following two phases:
• There will be a 6 week training period after which your knowledge will be assessed; and
• On a job evaluation phase during which progress will be measured against your ongoing ability to meet a set sales target.
• Strong verbal and written communication skills
• Excellent interpersonal, communication and networking skills
• Strong client service orientation
• Ability to work under pressure
• Attention to detail
• Self-motivated and comfortable in taking initiative
• Ability to work independently
• Customer Service
• Administration
• Quality, compliance and accreditation
• Team Support
• Personal Attributes
• Communicates effectively - Contributing independently
• Action orientated - Contributing independently
• Situational adaptability - Contributing independently
• Optimises work processes - Contributing independently
• Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies Cultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyDrives results - Contributing independentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation