London
2 days ago
Client Director - e-Invoicing

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. Provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.

In line with ambitious growth plans, we are now seeking to hire a talented Client Director to drive revenue growth and continuous enhancement of our client proposition through product/service lines, increased coverage, and improved retention, based on deep relationships and an understanding of our client’s business.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Nurture strong relationships with our Global clients by continuing to provide solutions that enable them to meet their objectives Grow & retain business within existing clients, positioning this as the trusted advisor for solutions and strategy (business and technology) to increase sales of existing or new services within those accounts Lead and manage all involved teams and individuals (including third party vendors) to deliver excellent levels of service, driving for margin improvement and identification of new service opportunities with the aim of extending/renewing or retaining the contractual relationship Create Account Retention and Development Plans (ADP) that details the account, current activity, financials, and ongoing actions to achieve the outcomes of the plan. Leads, coordinates, and orchestrates all activities of the account team (formed from representatives across all required Professional Communities) to deliver the ADP to the required levels of profitability and delivery expectation throughout the contract lifecycle Uses Salesforce and other internal systems to report short-medium- and long-term client retention, and growth, activities to deliver company-wide visibility and long-term predictability revenue Responsible for managing and maintaining a contracted revenue base. Use of sales governance framework to deliver financial control, forecasting, resource deployment and opportunity planning information
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