Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary 

As a Client Data Manager within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development.

Job Responsibilities

Understand and implement KYC standards, guidelines, policies, and procedures.Select, manage performance, and develop employees within their assigned team.Conduct analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability.Effectively address any issues that might be escalated by either internal or external customers.Drive process improvements and implement process changes as necessary.Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.Manage priorities across the wider function.

Required Qualifications, Capabilities, and Skills

Hold a Bachelor’s Degree and/or Graduate Degree.Accumulate 12 years’ experience in the Financial Services industry with a demonstrated track record of delivery and/or relevant experience in Compliance and KYC.Lead a new team with limited Subject Matter Expertise.Exhibit outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. Identify risks and issues and successfully navigate through to completion.Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word, and PowerPoint.Foster and champion a High Performance Culture where people are empowered to make decisions.Develop and lead a team that is responsive to dynamic organizational and operational changes.