Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary

As a Client Data Associate within our client-facing team, you will engage with clients and assist the team to ensure all client KYC records are compliant with regulatory standards. You will take ownership to execute end-to-end operational activities needed through the periodic renewal process of all clients. You will own the accuracy and sanctity of information with drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Quality Reviewer and the client-facing team. You will perform research to ensure a client’s KYC profile is appropriately updated and escalate any discrepancies or issues with the profile to the appropriate departments.

Job Responsibilities

Manage and drive KYC (Renewal/New Business/Ad hoc) book of work and the process end to end.Collect and verify confidential client data via publicly available and internal sources to ensure compliance with regulatory requirements for US, APAC, and EU local due diligence.Expose yourself to renewal work in an international KYC banking environment.Work on records renewals end to end – i.e., outreach and sourcing, record enrichment, follow-ups with support departments and clients.Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).Gain knowledge of multiple client types (i.e., Corporates, Non-Banking Financial Institutions, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies).Understand product ranges from Markets – Derivatives, Equities, Funds, FX, Trusts, Treasury Services, etc., and other investment banking products.Maintain clear and professional communication with clients to address any KYC-related queries or concerns.Support the front-line manager with day-to-day operations, creating an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.Work closely with the clients and KYC Relationship Officer as required, to obtain all necessary supporting evidence to fulfill KYC.Liaise regularly with the business to conduct workload planning, review the status of key renewals, and prioritize open requests.

Required Qualifications, Skills, and Capabilities:

Have 8+ years of experience in KYC / AML client-facing / middle office role managing Investment banking.Learn quickly and adapt to the dynamic KYC process.Demonstrate strong research, analytical, and comprehension skills with the ability to analyze large amounts of data.Exhibit excellent communication skills – both verbal and written.Comprehend and analyze information received from the client.Promptly escalate and resolve issues, taking end-to-end ownership of records and their dependencies.Be flexible with working hours to manage work across multiple time zones.Proactively manage and drive forward your own career, identifying personal and team training needs for development.Be flexible to multitask and effectively manage priorities across the wider function.Identify root causes, understand connections and implications, and evaluate alternatives.

Preferred Qualifications, Skills, and Capabilities:

Be detail-oriented and possess analytical skills.Demonstrate a strong sense of ownership and responsibility, self-reliance, and willingness to "own" problems and creatively find solutions.Develop an environment of continuous focus on quantifiable productivity and quality.