Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.

Are you passionate about delivering exceptional customer service? Our Client Care Coordinators are the friendly and professional first point of contact for our clinic, supporting clients as they begin their hearing care journey.

We’re looking for a dedicated part-time team member to join our Mangawhai clinic. This role offers Wednesdays and Thursdays from 8:30 AM to 5:00 PM.

If you enjoy working in a supportive environment and making a real difference in people’s lives, we’d love to hear from you!

Responsibilities for this role include;

Providing gold standard client care Responding to client enquiries Appointment management Consumable sales and invoicing Conducting hearing screening checks Hearing device repairs and troubleshooting Telehealth

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

Who we're looking for:

We are seeking people with a passion for customer care and who thrive on making a difference in the lives of others. You'll have great organisational and communication skills and feel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with technology. 

Why choose us:

We're at the forefront of innovative hearing care services, part of the global Amplifon Group, and we provide supportive leadership, and career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.

Sound like you? We would love to hear from you!

Apply online today with your covering letter and CV and let us know why you would like to join our Bay Audiology team.