Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are looking to add a Client Benefits Administrator for our growing team in San Diego, CA. RPA San Diego operates as a third-party (TPA), consulting, and strategic management branch for collectively bargained benefit plans, pooled purchasing arrangements and trusts. Our mission is to deliver high-quality, affordable, and accessible healthcare to our members. The Client Benefits Administrator at RPA coordinates the administration of employee benefit programs such as basic and major medical coverage, dental insurance, group life insurance, and other benefit plans for our clients. This position involves close collaboration with clients, internal teams, and external vendors to ensure seamless benefits administration and exceptional client satisfaction. How you'll make an impact · Client Relationship Management: Develop and maintain strong relationships with clients, understanding their benefits needs and providing timely support and solutions. · Benefits Administration: Administer clients' benefits programs, including health, dental, vision, life insurance, disability, and retirement plans. Ensure accurate and timely processing of enrollments, changes, and terminations. · Compliance: Ensure compliance with federal, state, and local regulations related to benefits administration. Keep clients informed of any regulatory changes and their impact on benefits programs. · Open Enrollment: Coordinate and manage the annual open enrollment process for clients, including communication, plan comparisons, and enrollment assistance. · Vendor Management: Liaise with benefits vendors to resolve issues and ensure the delivery of high-quality services to clients. · Communication: Develop and deliver clear and concise benefits communications to clients and their employees, including plan summaries, newsletters, and informational sessions. · Data Management: Maintain accurate and up-to-date benefits data in the computer system. Generate reports and analyze data to identify trends and inform decision-making. · Problem Resolution: Address and resolve benefits-related issues and inquiries from clients and their employees in a timely and efficient manner. About You · Education: High school diploma · Experience: Minimum of 2-3 years of experience in benefits administration or a related field such as healthcare administration or records management · Knowledge: Strong understanding of benefits programs, including health, dental, vision, life insurance, disability, and retirement plans. Familiarity with federal, state, and local benefits regulations. · Skills: Excellent communication, interpersonal, and customer service skills. Strong analytical and problem-solving abilities. · Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, etc). · Attention to Detail: High level of accuracy and attention to detail in benefits administration and data management. · Organizational Skills: Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively. · Professionalism: Demonstrated professionalism, integrity, and confidentiality in handling sensitive client information. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.