General Summary

Responsible for overall Soft Services Operations functions for specific sites. Responsible for new contract start up, daily monitoring project management support. Monitor monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at each location. Maintains existing customer accounts, acknowledges and handles taking care of their needs, and assures their satisfaction. Maintains or extend existing customer accounts contracts and attracts and develops new accounts.

Essential Duties and Responsibilities

Provide oversight and supervision to project managers Conduct jobsite visits and inspections; implement corrective actions, if necessary. Monitor overall jobsite and contract performance. Review all disciplinary actions for employees at the jobsite level Negotiate collective bargaining agreements with unions Provide contract support and interpretation to project managers Negotiate contract modifications with government personnel Review jobsite monthly reports; evaluate performance and compliance Communicate with project managers and government representatives via e-mail and phone on a daily basis Provide staffing estimates in support of the marketing department for potential new contracts Assist with development of new proposals Approve all capital expenses at jobsite level Other duties as assigned.

Knowledge, Experience and Skill Requirements

Advanced communication skills written and verbally. Ability to handle client solutions. Advanced ability to handle high pressure environment.

Work Experience

3 years experience with Operations leadership. Client engagement. Contingency planning, financial reporting and resourcing.

Education, Licenses and Certification

Required:

High School Diploma

This job description is subject to change by the employer as the needs of the employer and requirements of the job change.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)