Clerk III Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4797795) Apply  Clerk III Salary $38,303.00 - $45,729.00 Annually Location Michigan, MI Job Type Certified-Regular Civil Service Job Number 20240343309903DTS1OCFOJS Department Off Chf Financial Officer Division Detroit Taxpayer Service Opening Date 01/17/2025 Closing Date 1/23/2025 11:59 PM Eastern Bargaining Unit 1220-AFSCME NonSupervisory Local 2799 Finance + Description + Benefits + Questions Description Be a Part of the City You Love! The Office of the Chief Financial Officer - Treasury division is accepting applications for a Clerk III position. Position Summary The Clerk class is a non-supervisory role responsible for general office or support duties such as preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources. Clerical work requires knowledge of an organization's rules and procedures and requires training, experience, or working knowledge related to the tasks to be performed. In this class, Clerks are classified as Levels I-IV, with varying degrees of responsibility. Clerks combine a practical knowledge of accounting, budget, or other financial management related clerical support functions with procedural knowledge in carrying out the goals of their particular organization. Examples of Duties + Performs ERP Cloud applications that impact assigned operations including other technology applications that are introduced over time + Reads source documents such as canceled checks, sales reports, or bills, and enters data into specific data fields using keyboards or scanners + Operate s office machines, such as photocopiers and scanners, facsimile machines, voice mail systems , and personal computers + Answer s telephones, direct calls , and take s messages + Files and stores completed documents in appropriate locations ; Retrieves materials in alphabetic, numeric, or chronological order + Maintain s and update s filing, inventory, mailing , and database systems using a computer + Compile s , sort s, and verif ies the accuracy of data before it is entered + Communicate s with customers, employees , and other individuals to answer questions, disseminate s or explain s information, take s orders , and address es complaints + Collects, counts, and disburses money and completes transactions + Comp letes and mail s bills, contract, policies, invoices , or checks + Open s , sort s, and route s incoming mail, answer s correspondence , and outgoing mail + Compiles, copies, sorts, and files records of office activities, business transactions, and other activities + Matches order forms with invoices and records the necessary information + Locate s and correct s data entry errors, or report s them to supervisors + Stores completed documents in appropriate locations + Compares data with source documents or re-enters data in verification format to detect errors + Debits, credits, and totals accounts on computer spreadsheets and databases, using specialized accounting software + Operates computers programmed with accounting software to record, store, and analyze information + Checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes + Classifies, records, and summarizes numerical and financial data to compile and keep financial records, using journals and ledgers or computers + Compiles statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses + Codes documents according to City procedures + Reconciles or notes and reports discrepancies found in records + Accesses computerized financial information to answer general questions , as well as those related to specific accounts + Compile s , review s , analyze s and record s payroll time, payroll data, withholdings, benefits, and other employee related dat a + Performs special projects and other duties as assigned Minimum Qualifications Education For all Clerks, it is a requirement to have completed High School graduation or General Education Development (GED) certificate. Experience In addition to the minimum education requirements the following experience requirements also apply: For selection, appointment to Clerk level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following: Clerk III – at least three (3) years of experience Preferred Experience + 3 years of Call Center experience + 3 years of Customer Service experience Equivalency Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis. Supplemental Information Evaluation Plan + Computerized Assessment: 30% + Interview: 50% + Evaluation of Training, Experience, & Personal Qualifications (TEP): 20% + Total of Computerized Assessment, Interview, and Evaluation of T.E.P: 100% + Detroit Residency Credit: 15 Points + Veteran Points: 0-15 Points LRD: 01/13/2025 EMPLOYMENT BENEFITS The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following: HEALTH + Medical - Eligible for hospital, surgical, and prescription drug benefits. + Dental + Vision INSURANCE + Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. + Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement. PAID TIME OFF + Sick Leave + Vacation + Holidays OTHER LEAVE BENEFITS The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave, RETIREMENT BENEFITS City Employees Retirement System As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after: • Completion of thirty (30) years of service; - At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service. • In the event of disability, other eligibility rules apply); - An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; • Employees are vested after ten (10) years of service, regardless of age. ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions. Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit. 01 Please indicate your highest level of education completed + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree + PhD/J.D. + No Education experience 02 How many years of previous experience do you have as a Clerk? + None + 1 - 2 Years + 3 - 5 Years + 6 - 9 Years + 10 Years or more 03 How many years of previous customer service experience do you have? + 0 - 2 Years + 3 - 5 Years + 6 - 9 Years + 10 Years or more 04 How many years of previous experience do you have in a call center? (Must be included in resume) + 0 - 2 Years + 3 - 5 Years + 6 - 9 Years + 10 Years or more Required Question Employer City of Detroit Address Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226 Website http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job Apply Please verify your email address Verify Email