JOB SUMMARY

JOB SUMMARY

Department: 6900 Laboratory

Lab Assistant Clerk: Level 1, Level 2 & Level 3

Demonstrates Competency in the Following Areas:
Provide services to patients of all ages within compliance regulations. Communicate appropriately with the public, visitors, physicians, patients and other employees, including courteous, professional telephone etiquette. This position is accountable for the coordination of laboratory’s front office, phones calls, receiving specimens, logging into LIS, bar-coding, taking specimens to appropriate work area. Responsible for the work flow of front office. Maintain an orderly work flow in a timely and accurate manner within the required quality control program to ensure quality patient care in a “high-touch” manner. Performs clerical duties, charting, processes specimens for reference labs, tracking and packing of specimens. Contact nursing service of recollections and take clinic specimens to out- patient for hospital number. Order supplies from reference labs. Operate copier, typing for department, audits, sorts, files, lists and logs. Maintenance of all office equipment. Accountable for smooth office operation. Logging of morgue. Good communication skills. Ten hours of continue education each year.

A. Professional Requirements- Level 1, Level 2 & Level 3:
• Process, file, sort & chart reports and forms. Typing as required.
• Receives, logs, bar-code, and transport specimens to appropriate work areas.
• Notifies nursing service of recollections and reprints request to floors.
• Assist anyone who comes to the front counter or in the office area.
• Mails, sorts, and responsible for picking up and delivering to mail room.
• Answers telephone and take messages, place phone calls for pathologist, techs and director.
• Accurate computer data entry, including downtime orders, results, and acknowledgments.
• Checks specimens brought to lab, bar-code, log, and take to appropriate work area.
• Processes specimens for reference lab, packing, and recording.
• Takes specimens to out-patient for hospital number.
• Pre-regs specimen, active or order ordered tests.
• Assist nursing service, doctors, clinics, etc. in locating lab work, ordering and requirement of lab testing. Ensures specimen labeling. Fills out reportable events and other reporting as needed.
• Make copies or sends through Cerner test results for physicians, patient, or other hospital areas.
• Take specimens to patient upon request, i.e., gallbladder stones
• Must be able to use computer systems.
• Maintain copier, fax, phone and computer.
• Must use excellent communication skills and maintain 10 hours continue education..
• Fax or sends reports to providers.
• Reports any problems to Clerk level 3.
• Processes reference lab send outs.
• Helps in training new office personnel

Level 2: Performs phlebotomy as needed in the lab.
Performs waived tests after training if needed.

Level 3: Performs inventory, orders LabCorp supplies, & informs director of needed lab supplies.
Charges TC codes for pathology specimens.
Over sees other clerks and the front office.
Performs waived tests after trained if needed.

B. Education/regulatory Requirements:
• High School graduate or equivalent pass type 30 words per minute plus computer skills

C. Language Skills:
• Ability to read and communicate effectively in English.

D. Skills:
• Moderate to advance computer and data entry skills.

E. Specific Age Groups Served:
• All age groups.

F. Exposure Classifications:
• Classification I: Jobs in which required tasks routinely involve a potential for mucous membranes or skin contact with blood, body fluids, tissues, or potential skills or splashes. Use of appropriate measures is required for every healthcare provider in these jobs.

DESCRIPTION FOR PHYSICAL DEMANDS
1-33% Occasional; 34-67% Frequent; 68-100% Continuous
A. Physical Demands
• Stand- Frequent
• Walk- Frequent
• Sit- Frequent
• Talk or hear- Continuous
• Use hands to finger, handle or feel- Continuous
• Push/Pull- Occasional
• Reach with hand and arms- Occasional
• Up to 10 pounds- Occasional
• Up to 25 pounds- Occasional
• Up to 50 pounds- Occasional
• Up to 100 pounds- Occasional
• More than 100 pounds- Occasional
• Close Vision (clear vision at 20 inches or less)- Continuous
• Distance vision (clear vision at 20 feet or more)- Occasional
• Color Vision (ability to identify and distinguish colors)- Occasional
• Peripheral Vision (ability to observe an area that can be seen up and down or the the left and right while eyes are fixed on a given point)- Occasional
• Depth Perception (three-dimensional vision; ability to judge distances and spatial - relationships)- Occasional
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)- Frequent
• Ability to hear alarms on equipment- Continuous
• Ability to hear client call- Continuous
• Ability to hear instructions from physician/department staff- Continuous
• Ability to hear overhead paging system and fire alarms- Occasional

B. Work Environment
• Work near moving mechanical parts- Continuous
• Outdoor weather conditions- Occasional
• Risk of electrical shock- Occasional
• Risk of radiation- Occasional
• The typical noise level for the work environment- Moderate Noise

C. Repetitive Motion Actions
• Repetitive use of foot control – Occasional
• Repetitive use of hands- Continuous
• Grasping: simple/light- Continuous
• Grasping: firm/heavy- Continuous
• Fine Dexterity- Occasional