Claims Specialist Location: Bolingbrook, IL/Hybrid Duration: 4-5 months Description: Administrative oversite of Workers’ Compensation, General Liability, Property, Auto and Cargo claims in partnership with Client Beauty’s Third Party Administrator and Carriers. Assist in managing the Workers’ Compensation and General Liability defense counsel litigation guidelines and assist in managing defense counsel performance across a multijurisdictional claims portfolio, to properly manage legal expenses while consistently executing sound claim disposition strategies. Manage strategic key performance indicators (KPI) with third party TPA and law firms and monitor compliance. Manage and maintain store associates modified duty and return to work. Supervise third party administration (TPA) WC and GL claim unit handling procedures and results including investigations, discovery work, deposition preparation, and general administration and coordination with outside defense counsel firms and other involved parties, as required. Ensure timely and accurate evaluation and approval of WC and GL claim reserves. Provide responsive information to internal and external inquiries in a timely and accurate manner. Participate in claim review meetings with internal and external stakeholders, covering overall WC and GL. Maintain knowledge of new and existing regulations, case law and court decisions, which could affect claims handling procedures and resolution strategies. Participate in Client Safety Manager meetings related to General Liability, Property, Auto and Cargo claims, providing input and strategic alternatives to control overall cost profile. Attend and participate in internal and external continuing education related to liability insurance coverage, litigation management, regulatory reporting requirements, etc. Ability to adjust to shifting priorities without significant loss in productivity. Skill Required / Desired Amount of Experience Minimum Work Experience 3+ years of commercial General Liability, Property, Auto and Cargo claims experience with an Insurance Carrier, TPA or Corp Required Experience with managing subrogation and tendering of claims. Required Self-starter who takes initiative to solve problems. Required Basic understanding of actuarial reserving methods and reporting. Required As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.