Claims Processor

Responsibilities / Job Duties:

Answer moderately complex telephone inquiries, screen or transfer calls to appropriate party.

Take messages as appropriate. Update and maintain records which may include databases or other computer records.

May process information of a confidential or technical nature.

May facilitate communication between office staff, field representatives, vendors, or members/customers.

Perform other duties and responsibilities as assigned or required.

Qualifications:

High school diploma, GED 1 to 3 years secretarial experience preferred.

Moderate skills in using Microsoft Office products required.

Moderate verbal, telephone and written communication skills required.

Advanced organizational skills required.

Requires ability to prioritize and multi-task while maintaining a high level of detail and accuracy.

Good interpersonal skills required.

Insurance background preferred but not necessary.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer