Changing Lives, Transforming Careers

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon: 

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. 

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Location - Melbourne CBD

About the role:

This is a great opportunity for a fresh graduate. The Claims officer ensures that all claims are processed most accurately and meticulously to qualify for payments from OHS and ascertain that payment rejections are kept from minimum to negligible to enable Amplifon’s inflow of income.

Candidate should have a keen eye for detail and be able to process a high volume of Hearing Service Provider (HSP) claims in a fast pace environment Ability to follow HSP regulatory guidelines and be adaptive to changes where necessary Managing maintenance claims renewals Ability to provide ongoing support to Audiologists and Clinics by assisting with any HSP claim inquiries in a timely manner via email and the Service Now Ticketing system Attention to detail is a must

About you

Previous experience in claims management  Intermediate-level Microsoft office skills Excellent verbal and written communication skills Excellent numeric skills Attention to detail with a good eye for analytics Can work under pressure and meet deadlines Proactive with excellent follow-up skills Allied health or retail background is a bonus but not essential

What we can offer you

Day off to celebrate your Birthday! Yearly flu vaccinations Amplifon training, career, and learning development opportunities Free access to our Employee Assistance Program Free Hearing Aid for you, 50% discount for immediate family members, and 30% for other family members and friends Employee referral bonus when you introduce your friends and family to Amplifon An opportunity to join a global market leader, and a fun, vibrant, and highly experienced team with opportunities for global assignments 

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel. 

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

If you believe you fit the above criteria and have what it takes to be a Claims Officer within a fantastic claims team and organisation, we would love to hear from you by submitting your resume. 

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds. Including Indigenous Australians, to apply.