At AssuredPartners, our Claims department is growing. We seek a highly driven, organized person with a sense of the details. You will assist the Claims Department with processing claims. This position is an excellent opportunity for a Claims Adjuster early in their career who are ready to continue with a broker who promotes opportunity and advancement through hard work and attention to detail.
Future growth and opportunites are endless!
The Ideal Candidate
You have a customer service mindset and enjoy solving people’s problems with a smileYou are a dependable team player and are able to get the work done as assigned to youCommunication, both written & verbal, is something you are good atIf this sounds like you, we invite you to keep reading and apply!
What You'll Do Submits claims information accurately (correct carrier, correct carrier reporting e-mail address, and correct policy number) and timely (same business day) to carriers. Claims are to be reported via e-mail so there is a “paper trail”Documents the details of the claim appropriately and thoroughly in Epic; creates Epic claim and sets up an activity on the claim to follow-up for claim acknowledgement – adjuster information and claim numberSummarizes all claim updates in Notes section of Activities in EpicAttaches all claim updates to Attachments in Epic for each ActivitySets timely follow-ups / diaries / activities to verify carrier adjuster contact information and claim number and provides information to client (and Claims Advocate, where applicable) immediately upon receipt same business day. Claims Coordinator follows up for this information until received.The claim acknowledgement is documented in Epic Attachments along with the e-mail notification to client.Once adjuster information and claim number have been received, places activity under Claims Advocates Epic ID and notifies Claims Advocate of same for high-revenue/high-touch clientsFor all other low-touch clients and low-touch claims, Claims Coordinator continues to follow-up for claims status until the claim is closed by the carrier and documents updates appropriately in Epic. This includes summarizing all claims updates as well as attaching documentation (e-mails, letters, etc.) to the claim activityClaims Coordinator notifies Claims Advocate any time a low-touch/low-reserved claim materially changes (including, but not limited to: medical only workers’ compensation claim becoming surgical or lost time; increase in reserves, etc.)Proven demonstration of desire to learn through various C.E., Total CSR, and Insurance Designation Programs What's in it For You?To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
Competitive base salary Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer DaysHealth benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options Company match 401(k) plan – 50% up to 6%! Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers Opportunity to prioritize your mental health with 24/7 access to licensed therapists Pet benefits & discounts Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners What You'll Need At least 1 year of related claims experience Strong Outlook abilities preferred.Strong organization and communication skillsTech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software Grow, with usAssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!