Cape Town, South Africa
28 days ago
Claims Advisor

Marsh McLennan  is seeking candidates for the following position:

Claims Advisor

What is in it for you?

An unique opportunity to join international well-established company with a strong brand and strong results to match

Outstanding learning and mentoring programs and internal mobility opportunities

We will count on you to:

Manage a portfolio of complex or significant value claims, or client transactions.

Provide guidance to and manage multiple stakeholders in the management of complex claims

Identify all potential policies and coverages, seek validation where necessary, and advice where uncertain or clarification required

Promptly enter or update claims information into appropriate claims application(s) in compliance with any local service standards

Distribute (report) new claim notifications, or updates, to all insurers for all policies or coverages

Communicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolution

Provide support for procedural guidance to clients and facilitate information requests between insurers and clients

Prepare settlement documentation and where appropriate facilitate collection of claims monies

Monitor incoming (& outstanding) funds from insurers and other relevant parties (aggregates/floats/funds ) , prepare payment requisitions and where applicable to facilitate payment to client/beneficiary

Adhere to compliance/regulatory requirements, or Marsh’s Professional standards to maintain quality & avoid potential Error & Omission (E&O) situations

Build and maintain effective relationships with clients, colleagues, third parties or insurers

Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures

Ensure all applicable claims applications, records and files are kept up to date at all times

What you need to have:

Diploma or university degree preferred (or equivalent experience)

Minimum of 5 years Non-Motor corporate claims handling experience

All Lines of Business experience

Excellent interpersonal and communications skills

Comfortable and experience working with technology (solutions)

Proficient in Microsoft Office tools

Insurance/ claims handling knowledge

FAIS Accreditation

What makes you stand out:

RE Examinations – beneficial

Relevant industry practice or Line of Business experience

Strong networking skills

Experience with ClearSight

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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