Location: Lisbon, Portugal (we follow a hybrid work approach - some office presence is required: 2-3 days per week on average) 

 

Start date: One-Year Internship full time during the summer (July 2025 – September 2025). Possibility to change to a part-time internship (minimum 24h/week) - flexible working hours.  

 

Applications are accepted until further notice.   

 

 

 

Meet the team: 

 

Cisco Customer Experience (CX) delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our partners. The Customer Experience Academy (CXA) is a globally recognized, award-winning organization dedicated to developing the next generation of Cisco CX Engineers. Our Consulting Engineers are an integral part of the CX team delivering business critical services to our customers. We combine the power of Cisco Analytics and knowledge with the outstanding technical expertise and consulting to drive value, innovation, and adoption in our customer´s network. 

 

Your impact 

 

Cisco Customer Experience Academy (CX Academy) Internship Program is designed to provide you with practical opportunities to apply theory learned from the classroom to a professional work setting. You will be coached and mentored by some of the industry’s brightest minds who will help challenge and develop your skills. You will get the opportunity and resources to become a true technology expert when combined with your drive and motivation. 

All combined, your Internship increases your job readiness across the industry and will give you a competitive advantage for landing a full-time job at Cisco. 

By participating in the Internship program you will: 

Work with a team of highly qualified professionals who serve worldwide customers. Solve technical issues, optimise workflows or enhance future products Develop an agile approach to learning, practice, troubleshoot and implement Develop a Customer Experience (CX) mindset. Learn how to prioritize, multitask and enable customer success Build your professional network. Practice how to communicate, share knowledge & ideas and work with diverse cultures Significantly increase your chances to get full time job in Cisco in future Receive in-depth training and build your skills as you earn industry-leading Cisco certifications 

  

Minimum qualifications  

 

You are currently enrolled in a Networking, IT, Computer Science, or related Engineering degree (being a student for the duration of the internship is a must)  You are fluent in English (written and verbal)  You are passionate about networking, information technology or computer science You are able to live and work in Portugal with no additional VISA sponsorship from Cisco during the duration of the program You are a team player and work well in small and large group environments 

 

 

Preferred qualifications  

 

You have notions of technology in a relevant domain, such as: Routing, Switching, Datacenter, Virtualization, Mobility, Wireless, Unified Communications, Business Video, Security or Software Defined Networking  You understand the need to script and automate in Python or similar languages Leverage good communication, consulting and customer relationship skills to create productive collaborations. Knowledge of adjacent technologies, holding Cisco Certifications (e.g., CCNA, CCNP) or industry recognized certifications is a plus. 

 

 

 

What Hubert says about the internship program: 

The internship at Cisco allowed me to build up my experience before finishing university, learning the newest tech and business practices and especially, the Cisconians I’ve met during this time, were creating a very friendly work atmosphere and were giving me a helping hand like the best teachers one could ask for. 

 

What Anna says about the internship program: 

This internship was a game changer in my early career stage. I got hands-on technical experience, solving practical problems while growing my communication skills at the same time. The company encouraged me to connect with local cultures and be a part of events that brought people together, which made the journey more meaningful. Beyond professional growth, I built lasting relationships and gained a broader perspective on collaboration and community. 

 

Are you ready to change the World?  

Make your mark on the businesses of the future and apply now