The Business Controls Management role (BCM) develops and implements the first line of defense governance and controls for J.P. Morgan’s Corporate and Investment Bank. The BCM has responsibilities in control design, implementation, evaluation and representation to internal and external parties including global regulators. The BCM needs to develop deep relationships with stakeholders across functional lines, understanding of the businesses, their risks, controls, architecture, and products. BCMs aim to maintain a strong and consistent control environment across the firm and implement best in class supervisory culture. With BCMs appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls with sustainable solutions to mitigate operational risk.  

The role also requires partnering closely with Business and regional BM team and other functional partners including but not limited to legal, compliance, client onboarding, planning and analysis, controllers/finance, operations and technology, etc. to define and drive the business agenda. The role provides support to the business, and is critical for driving strategic initiatives, business analysis, process improvement, financial analysis and controls. 

The candidate should be keen in working in a fast-paced and dynamic environment, participating in key initiatives, as a trusted advisor to the business, and becoming involved in a diverse set of issues that will have a direct impact on the organization.

Job responsibilities

Proactively conduct end to end process and procedure review to ensure the adherence to regulatory requirement and internal guideline Contribute to the identification of weaknesses, gaps, and opportunities for control enhancement and facilitate procedural documentation Develop and implement solutions that strengthen business operating models from control perspective Facilitate Issue / Action Plan management and control design  Facilitate CCOR testing/Audit/Regulatory interaction  Manage and liaise with the business and internal stakeholders on ongoing business-related control matters in timely manner Change Management Client financial adjustment Complaint handling Cross border Data incident Licensing and Registration Revenue Risk Event Facilitate the execution of various Supervisory controls, attestation and exception management on Supervisory Dashboard Represent the business in internal forums, committees, and boards Partner with the regional and global Sales BCMs on Cross LOB/regional project and implementation 

 

Required Qualifications, Skills and Capabilities:

A minimum of 10 years’ experience in the industry Knowledge  of markets product Strong knowledge of control and risk management concepts, with the ability to design, create, and evaluate operational risk in collaboration with business partners Strong personality able to work with senior business management, guiding and challenging as appropriate Highly motivated, energetic self-starter who takes ownership Good organizational skills - manages & prioritizes multiple tasks across different time horizons within deadlines Investigative mind-set, able to see issues at both a high-level and in detail, and understand applicability across the business Strong analytical, problem solving & process re-engineering skills Excellent verbal and written communication skills Good judgment, maturity and poise to enable interaction/influencing of senior management Strong team player with excellent partnering and influencing skill Excellent Excel, Word, PowerPoint skills   Previous experience in Controls or Business Management would be beneficial Read and write proficiency in Mandarin would be beneficial