Cornell University Child Care Center is now hiring for front desk Receptionist

Compensation: $18.45 - $22.70 / per hour (based on education and experience)

Hours/Shifts Available: 8:00 a.m. - 2:00 p.m. & 2:00 - 6:00 p.m. Monday - Friday (open to 2 or 3 Day availability) Temporary position with the possibility of becoming full-time

Responsibilities include managing the communication functions of the center/school. The receptionist is responsible for managing all incoming calls and parent/guardian inquiries and representing the company and the center/school positively to the community. He/she must maintain confidentiality regarding center/school business and interact professionally with visitors, parents/guardians, staff and clients. Perform other duties as assigned. Maintain positive relationships with parents/guardians, children and coworkers. Ensure safety and supervision of children at all times by meeting physical demands of the position.

MAJOR FUNCTIONS/RESPONSIBILITIES

Maintaining Records and Communication Establish and maintain control procedures for processing incoming correspondence and action documents.Assist in opening and distributing mail; assemble materials for use by supervisor and/or administrative teams.Compose moderately to highly complex correspondence for supervisor’s signature.Track and document the student attendance.Assist in the preparation or required reports, teacher listings, student listings, etc., as assigned.Assist in the preparation of data-monitoring reports for teachers, and center/school administrators.Type and file information as needed.Provide all necessary support as needed to the administrative team.Protect the confidentiality of records and information about children, families and employees in the location.

Public Relations Greet all visitors to the center/school and project a professional and positive image in all interactions. Support and follow all Bright Horizons policies and procedures. Assist with center/school marketing efforts. Answer the telephone, respond to inquiries and provide information.

Interaction with Children Interact frequently, affectionately, and respectfully. Speak in a friendly, calm, soft, courteous manner within close proximity of the child. Respect and observe children’s interests. Intervene when needed to maintain safety. Communicate directly with each child at the child’s level. Engage and communicate constructively with individual children during activities and routines. Be available and responsive to children’s needs, questions, and requests. Encourage and model social behavior and expectations which are developmentally appropriate.Acknowledge feelings with sensitivity and demonstrate appropriate expression of emotions. Practice positive discipline techniques in guiding children’s behavior according to the center/school’s Discipline Policy. Be attentive, flexible and supportive of children and their families during transitions to and from classrooms.

Parent/Guardian Interactions Acknowledge parents/guardians and all visitors. Demonstrate a friendly, courteous and professional demeanor. Respond to parent/guardian comments and concerns with sensitivity, interest, and respect. Maintain confidentiality.Invite input from parents/guardians regarding their child’s education and care. Assist in planning and attend center/school events and meetings.

Physical Environment, Health, Safety, and Nutrition Maintain and follow all health and safety rules of the center/school. Supervise children at all times. Complete appropriate paperwork (i.e., accidents, medication, and allergies). Encourage children to utilize appropriate health, safety and nutritional practices. Keep environment and equipment organized, safe, clean, attractive, and in good working order. Encourage respect for equipment and materials. Notify designated individual in advance when supplies are needed. Arrange space in clearly defined, well organized activity areas. Responsible for the up keep and organization of the center/school entrance/lobby. Care for all student injuries and health related problems.

Professionalism Maintain confidentiality about issues concerning other staff members, children and families or Bright    Horizons management and operations.Must not involve parents/guardians in center/school concerns.Support organizational mission, philosophies, values, goals and policies to parents/guardians, coworkers, and community.Ensure continuity of education and care for children by reporting to work on time and maintaining consistent attendance, arranging and communicating leave requests in advance.Respect and adhere to staffing schedules which may be adjusted as program needs change and may include working in another classroom.Demonstrate flexibility and openness to new ideas in education practices.Attend staff meetings, center/school board meetings (if applicable), training sessions, and other center/school events.Respond to center/school and organizational needs by attending regional training, contributing to a newsletter serving on a task force, or assisting with other duties, such as hurricane care, as assigned.Continue professional growth by attending courses, asking for feedback, and reading professional literature.Receive constructive criticism with an attitude that indicates a willingness to improve. Give feedback in a respectful manner.

Teamwork Establish and maintain a relationship of cooperation and respect with coworkers. Assume a fair share of work. Look for ways to be helpful. Demonstrate initiative. Assume additional classroom and center/school responsibilities as needed: kitchen, pets, children’s files, bus duty, etc. Offer and share ideas and materials with coworkers. Communicate directly, work to resolve conflicts quickly, and avoid gossip. Exercise care in expressing views regarding the personal attributes or professional conduct of coworkers. Statements are based on first-hand knowledge and relevant to the interests of children and programs.

Physical Demands Follow state, federal and Bright Horizons guidelines including immunizations, employment physical, and required health and safety training.Ensure children’s safety while performing the following job functions: May lift, move, or hold children with a range of weight from 10 to 40 pounds. (Occasionally lift, move, or hold weight more than 40 pounds). Supervise and interact daily with children outdoors for extended periods in varied weather conditions.Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities.Respond immediately and appropriately to multiple or unexpected situations or emergencies. Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements. 

DECISION MAKING AUTHORITY

Must have prior approval from supervisor to: Take time off from scheduled work hours/days or alter schedule. Release a child to someone other than a known parent/guardian. Discuss behavior or developmental concerns with a parent/guardian. Purchase supplies or spend petty cash. Contact a parent regarding a child's temperature or illness. Administer medication (in compliance with state requirements). Seek outside support services for individual children. Schedule a field trip. Transition a child into another classroom. 

May take action, but must inform Principal/Director when you: Help care for a child with a significant injury. Acknowledge and listen to a parent/guardian concern. File an abuse and neglect complaint. Record an unusual incident.

RECOMMENDED EDUCATION/ EXPERIENCE/ SKILLSThe receptionist must be 18 years of age and possess either a High School diploma or GED.An Associate’s degree is preferred.They must be able to meet federal, as well as individual state requirements (i.e., TB test, physical, OSHA) and maintain credentials for the position (i.e., ongoing training). Additional Job Description

Cornell University Child Care Center is now hiring for front desk Receptionist

Compensation: $18.45 - $22.70 / per hour (based on education and experience)

Hours/Shifts Available: 8:00 a.m. - 2:00 p.m. & 2:00 - 6:00 p.m. Monday - Friday - open to 2 or 3 Day availability)

Responsibilities:

managing the communication functions of the center/school.managing all incoming calls and parent/guardian inquiries and representing the company and the center/school positively to the community.He/she must maintain confidentiality regarding center/school business and interact professionally with visitors, parents/guardians, staff and clients. Perform other duties as assigned.Maintain positive relationships with parents/guardians, children and coworkers.Ensure safety and supervision of children at all times by meeting physical demands of the position.Classroom Break/Bathroom Coverage

MAJOR FUNCTIONS/RESPONSIBILITIES

Maintaining Records and Communication Establish and maintain control procedures for processing incoming correspondence and action documents.Assist in opening and distributing mail; assemble materials for use by supervisor and/or administrative teams.Compose moderately to highly complex correspondence for supervisor’s signature.Track and document the student attendance.Assist in the preparation or required reports, teacher listings, student listings, etc., as assigned.Assist in the preparation of data-monitoring reports for teachers, and center/school administrators.Type and file information as needed.Provide all necessary support as needed to the administrative team.Protect the confidentiality of records and information about children, families and employees in the location.

Public Relations Greet all visitors to the center/school and project a professional and positive image in all interactions. Support and follow all Bright Horizons policies and procedures. Assist with center/school marketing efforts. Answer the telephone, respond to inquiries and provide information.

Interaction with Children Interact frequently, affectionately, and respectfully. Speak in a friendly, calm, soft, courteous manner within close proximity of the child. Respect and observe children’s interests. Intervene when needed to maintain safety. Communicate directly with each child at the child’s level. Engage and communicate constructively with individual children during activities and routines. Be available and responsive to children’s needs, questions, and requests. Encourage and model social behavior and expectations which are developmentally appropriate.Acknowledge feelings with sensitivity and demonstrate appropriate expression of emotions. Practice positive discipline techniques in guiding children’s behavior according to the center/school’s Discipline Policy. Be attentive, flexible and supportive of children and their families during transitions to and from classrooms.

Parent/Guardian Interactions Acknowledge parents/guardians and all visitors. Demonstrate a friendly, courteous and professional demeanor. Respond to parent/guardian comments and concerns with sensitivity, interest, and respect. Maintain confidentiality.Invite input from parents/guardians regarding their child’s education and care. Assist in planning and attend center/school events and meetings.

Physical Environment, Health, Safety, and Nutrition Maintain and follow all health and safety rules of the center/school. Supervise children at all times. Complete appropriate paperwork (i.e., accidents, medication, and allergies). Encourage children to utilize appropriate health, safety and nutritional practices. Keep environment and equipment organized, safe, clean, attractive, and in good working order. Encourage respect for equipment and materials. Notify designated individual in advance when supplies are needed. Arrange space in clearly defined, well organized activity areas. Responsible for the up keep and organization of the center/school entrance/lobby. Care for all student injuries and health related problems.

Professionalism Maintain confidentiality about issues concerning other staff members, children and families or Bright    Horizons management and operations.Must not involve parents/guardians in center/school concerns.Support organizational mission, philosophies, values, goals and policies to parents/guardians, coworkers, and community.Ensure continuity of education and care for children by reporting to work on time and maintaining consistent attendance, arranging and communicating leave requests in advance.Respect and adhere to staffing schedules which may be adjusted as program needs change and may include working in another classroom.Demonstrate flexibility and openness to new ideas in education practices.Attend staff meetings, center/school board meetings (if applicable), training sessions, and other center/school events.Respond to center/school and organizational needs by attending regional training, contributing to a newsletter serving on a task force, or assisting with other duties, such as hurricane care, as assigned.Continue professional growth by attending courses, asking for feedback, and reading professional literature.Receive constructive criticism with an attitude that indicates a willingness to improve. Give feedback in a respectful manner.

Teamwork Establish and maintain a relationship of cooperation and respect with coworkers. Assume a fair share of work. Look for ways to be helpful. Demonstrate initiative. Assume additional classroom and center/school responsibilities as needed: kitchen, pets, children’s files, bus duty, etc. Offer and share ideas and materials with coworkers. Communicate directly, work to resolve conflicts quickly, and avoid gossip. Exercise care in expressing views regarding the personal attributes or professional conduct of coworkers. Statements are based on first-hand knowledge and relevant to the interests of children and programs.

Physical Demands Follow state, federal and Bright Horizons guidelines including immunizations, employment physical, and required health and safety training.Ensure children’s safety while performing the following job functions: May lift, move, or hold children with a range of weight from 10 to 40 pounds. (Occasionally lift, move, or hold weight more than 40 pounds). Supervise and interact daily with children outdoors for extended periods in varied weather conditions.Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities.Respond immediately and appropriately to multiple or unexpected situations or emergencies. Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements. 

DECISION MAKING AUTHORITY

Must have prior approval from supervisor to: Take time off from scheduled work hours/days or alter schedule. Release a child to someone other than a known parent/guardian. Discuss behavior or developmental concerns with a parent/guardian. Purchase supplies or spend petty cash. Contact a parent regarding a child's temperature or illness. Administer medication (in compliance with state requirements). Seek outside support services for individual children. Schedule a field trip. Transition a child into another classroom. 

May take action, but must inform Principal/Director when you: Help care for a child with a significant injury. Acknowledge and listen to a parent/guardian concern. File an abuse and neglect complaint. Record an unusual incident.

RECOMMENDED EDUCATION/ EXPERIENCE/ SKILLSThe receptionist must be 18 years of age and possess either a High School diploma or GED.An Associate’s degree is preferred.They must be able to meet federal, as well as individual state requirements (i.e., TB test, physical, OSHA) and maintain credentials for the position (i.e., ongoing training). 

Compensation Range: $18.45 - $22.70 / per hour

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children and families we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending), education assistance (including access to free CDA and ECE degrees), and so much more. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.