Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.Strong people management skills with demonstrated ability to grow and mentor a high performing team.Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.Analyze, automate, monitor and ensure the resiliency of the corporate landscape.Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

12+ years of relevant work experience with a Bachelor’s Degree or at least 9 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 6 years of work experience with a PhD, OR 15+ years of relevant work experience.

Preferred Qualifications:

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience10+ years of experience and very strong understanding of the user workstation environment10+ years of experience with multi-OS platforms (Windows, OSX, Mobile)10+ years of experience with workstation hardware and peripheralsWorking knowledge of infrastructure components (LAN/WAN/Wi-Fi)Extensive background in supporting and managing effective voice/video solutionsPrior experience in Microsoft and Cisco technologiesSelf-motivated with the ability to exercise independent judgment with minimal direction from supervisorStrong leadership and organizational skills with the ability to adapt quickly to changing priorities and assignmentsExcellent verbal, written, and presentation skills, with demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externallyGood understanding of process orientation, understanding of project management techniques, methodologies and best practicesCandidate must have demonstrated and be prepared to exhibit initiative and ownership of project successAbility to set goals and objectives, prioritize, and manage situations to satisfactory completionCustomer-oriented and cool-temperedITIL, Six Sigma or Agile development experience desired

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,100 to 267,050 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.