About the Job

The Red Hat Experience Engineering (XE) team is looking for a Chief of Staff to join us, preferably in our Raleigh, NC office. In this role as a key member of the VP’s leadership team, the ideal candidate will ensure smooth operations and clear priorities across the organization. This leader serves as an extension of the VP of Experience Engineering, understanding the strategic vision, assisting with balancing priorities, and maximizing the effectiveness of the leadership team. You should be able to proxy for the VP as needed.  You will take on occasional strategic projects in support of the leadership team. Successful applicants must reside in a state where Red Hat is registered to do business.

What You'll Do

Manage and facilitate the cadence and content for the leadership team ensuring objectives are achieved and action items are executed

Help to strategically prioritize the VP’s time by ensuring that necessary pre-meetings are conducted and the VP is informed and prepared as needed

Attend meetings and calls on behalf/proxy of the VP as required

Evaluate opportunities and determine fit with priorities

Monitor information flow, sometimes acting as a gatekeeper, ensuring VP’s involvement in a project or decision-making process at the right moment

Act as advocate for the VP’s colleagues or associates, communicating wants, needs, concerns and ideas from associates to leadership, effectively and efficiently

Manage the organization’s OKR (or other measurement/goal setting) program

Drive team strategic alignment by ensuring the organization’s priorities are clearly communicated and all leaders are aligned

Prioritize leadership focus and identifying metrics for success; lead regular reviews and progress evaluations

Create and maintain cross-departmental relationships to enable leadership success by assessing issues that may have cross-organization impact, providing awareness, risk mitigation and alignment

When required, oversee large, cross-functional organization-wide projects or initiatives, bringing together multiple stakeholders to help drive decisions

On behalf of the team, track budget and headcount, creating systems and processes to streamline operations and orchestrating special events when needed

What You'll Bring

8+ years of experience in the technology and customer experience  industries

BS or BA degree in a relevant field of study (e.g., computer science, business administration, communications)

Experience with managing and driving critical, complex projects through project completion 

Deep familiarity with highly technical and customer-facing teams and processes; understanding of the applicability of different skills and methodologies

Expert ability to constructively discuss and gain consensus on critical and controversial topics with discretion and tact

Proven track record of effectively interacting with executive management teams 

Expert oral and written communications skills that demonstrate professional demeanor and ability to partner with others; proven ability to work strategically and collaboratively across departments through business planning and operations 

Effective interpersonal skills; solid presentation development and delivery skills

Ability to inspire, create relationships and collaborate internally and externally at all organizational levels

Experience with budget management

Trustworthiness with high integrity and ability to maintain appropriate confidentiality

Ability to manage a small team to support operational requirements of the organization

#LI-HM1

The salary range for this position is $125,760.00 - $207,530.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.