Chief Equity and Community Relations Officer Print Subscribe Class Title Chief Equity and Community Relations Officer Class Code 5772 Salary $158,148.75 - $207,171.42 Annually + Definition + Benefits Classification Description Summary Under minimal administrative direction, plans, directs, manages, and oversees the activities and operations of the Equity and Community Relations division within the City Manager’s Office including special projects, the Clean and Safe program, community engagement, coordination of activities with other departments and outside agencies/stakeholders, and provision of highly responsible and complex managerial support to the City Manager. Essential Functions Leadership Core Competencies + Enterprise Leadership Mindset -- viewing the organization's functions as a system of interconnected and interdependent parts of a cohesive whole with cross-functional responsibilities. + Strategic Leadership Skills -- recognition that no organization is static and that evolution/change will occur; approaches planning on a proactive, rather than reactive basis; considers factors such as the external environment, best practices, internal organizational dynamics, and organizational goals to develop a vision for the future; works to enroll others in support of the vision by articulating how current trends and anticipated future events are expected to impact the organization; draws others into the conversation and shows flexibility, realism, and professional honesty about what is achievable in the longer run; and works to coordinate and balance conflicting interests and/or concerns with other organizational needs. + Orientation to Continuous Process Improvement -- awareness of the need to seek out and identify deficiencies; eliminate redundancies; promote internal collaboration; and fully utilize resources, including technology, to enhance the organizational recognition, problem solving, prevention and response process. + Strategic Alignment of Resources -- connection of strategic priorities and resources from the understanding that the operations must function together as a cohesive unit in order to optimize coverage, without leaving unintended gaps. + Effective Communication and Influence -- verbal, non-verbal, and active listening communication skills; the ability to articulate a compelling message; the ability to persuade others and cultivate a shared vision; the sincerity and energy when attempting to establish interpersonal relationships; and the clarity with which the message is delivered. + Model Diversity, Equity, & Inclusion (DEI) Aptitude -- demonstrated knowledge, understanding, appreciation, and commitment to DEI; model and establish accountability in support of organizational initiatives; cultivate a sense of belonging and appreciation; and dedication to being part of creating, building, advancing, and improving a diverse, equitable, respectful, and inclusive organization and community. Position Core Competencies + Motivational Leadership - Make decisions, set clear goals and provide their teams with the empowerment and tools to achieve success. + Collaborating with Others - Working together with others in a cooperative and supportive manner to achieve shared goals. Ability to create productive relationships interdepartmentally and with outside agencies. + Fiscal Responsibility - Strategic planning, budgeting and forecasting, predictive analytics, business intelligence to ensure financial resources are effectively allocated to achieve the goals and objectives of the City. + Risk Management - Identifying, assessing, prioritizing, documenting and managing risk and its impact. Orientation to and focus on ensuring safe work habits. + Succession Planning – Continually investing in employee learning, growth, development, and improvement. Motivating employees in advancing and tracking career goals. Ensuring employee skills match organizational needs. Ability to identify and develop leadership among employees and team members within your department. Representative Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assume full management responsibility for all Equity and Community Relationships initiatives and functions including organizational diversity, equity, and inclusion strategies, as well as programming and outreach related to the Clean and Safe program, special projects, and other directional programs. Develop, organize, and direct the City’s equity and community relationships work plan; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures; meet with key staff to identify and resolve problems. Review and evaluate work products; and ensure that division efforts are supportive of the organization-wide goals and/or strategic priorities. Provide support and advice to City departments, City Manager, City Council, and the Mayor regarding DEI, Clean and Safe, and other special projects as assigned. Manage the development and implementation of division goals, objectives, and priorities for each assigned service area; recommend and administer policies and procedures. Recommend appropriate service and staffing levels to accomplish goals, objectives, and priorities; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend allocation of resources accordingly. Select, train, motivate, and evaluate assigned personnel; assess and monitor work load, administrative support and systems; provide or coordinate staff training; work with employees to correct deficiencies and develop additional skills. Oversee and participate in the development and administration of the division budget; approve the forecast of funds needed for staffing, initiatives, materials, and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary. Provide staff assistance to the City Manager; prepare and present staff reports and other necessary correspondence. Represent the City Manager’s Office and the Equity and Community Relationships division and promote the City’s equity and community relationships initiatives to other departments, elected officials, and outside agencies; coordinate assigned activities with those of other departments and outside agencies, organizations, and stakeholders. Participate on a variety of boards, commissions, and committees. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of equity and community relationships; incorporate new developments as appropriate. Respond to and resolve difficult and sensitive citizen inquiries and complaints. Perform related duties as required. Minimum Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Principles and practices of effective leadership. Principles and practices of interpersonal skills and emotional intelligence. Principles and practices of conflict management. Principles and practices of change management and effective communication. Principles and practices of people management and motivational attributes. Principles and practices of inclusiveness techniques. Operations, services and activities of equity and community relationships programs. Advanced principles and practices of program development and administration. Methods and techniques of strategic planning. Principles, practices and aspects of building community relationships. Methods and techniques of contract negotiation and administration. Principles and practices of municipal budget preparation and administration. Principles of supervision, training, and performance evaluation. Pertinent federal, state and local laws, codes and regulations. Ability to: Manage and direct comprehensive equity and community relationships programs. Develop and administer departmental goals, objectives, and procedures. Demonstrate behavior reflective and supportive of the City’s values and goals. Provide administrative and professional leadership to effectively lead others in achieving stated goals and objectives. Active listen, give and receive feedback, and work effectively with others. Be answerable and responsible for actions and performance both individually and as a team. Mentor less experienced colleagues. Analyze problems, project consequences of proposed actions, identify alternative solutions and implement recommendations in support of City goals and strategic priorities. Analyze and assess programs, policies, and operational needs and make appropriate adjustments. Promote interdisciplinary collaboration and problem solving. Identify and respond to sensitive community and organizational issues, concerns, and needs. Communicate technical and procedural requirements to supervised staff. Manage, direct, supervise and evaluate the work of supervisory, professional, technical and support staff. Delegate authority and responsibility. Select, supervise, train, and evaluate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Research, analyze, and evaluate new service delivery methods and techniques. Specify appropriate corrective actions to remedy discrepancies and in resolving operational, technical and public relation problems. Ensure project adherence to City policies and procedures. Negotiate and administer various contracts and agreements. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Interpret and apply applicable federal, state and local policies, laws and regulations. Work in a team based environment to achieve common goals. Coordinate multiple projects and complex tasks simultaneously. Meet the physical requirements to safely and effectively perform the assigned duties. Communicate clearly and concisely, both orally and in writing. Design and deliver clear and logical presentations to the City Council, other governmental, public groups and civic organizations, tailoring the message for the targeted audience. Conduct meetings that maintain and focus on an agenda and facilitate a clear understanding by participants. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines – Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : A Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, sociology, public relations, communications, political science, project management, gender studies, or a related field. A Master’s Degree is preferred. Experience : Eight years of progressively responsible management/administrative analytical work experience including professional experience with cultural and social competency, program management, public outreach, diversity consulting, training, mediation, inclusion services, and/or working with diverse communities including three years of administrative and/or supervisory responsibility. License or Certificate : Possession of an appropriate, valid driver's license. Supplemental Information Physical Demands and Working Environment – The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with some travel to attend meetings; incumbents may be required to work extended hours and weekends. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs. Subscribe Please verify your email address Verify Email