Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, London The Victoria

Is your comfort zone the KITCHEN? Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values? Join us on a culinary journey at the Rank group, where you will be our next STAR! Working closely with your head chef, you will meet and exceed our customer expectations, day in day out!

You will;

Acknowledge, welcome and assist customers in all areasLive our values of Service, Teamwork, Ambition, Responsibility and SolutionsCollaborate and work as part of the hosting and wider casino teamPreparation, cooking, seasoning and presentation of casino menus as per recipe standards.Follows all HACCP and safety guidelines, ensuring that food safety is adhered to throughout the venueReports defective equipment and systems to the head chef or duty managerEnsure stock rotation (FIFO), ordering and usage is diligently followed to minimize stock and financial losses thereofSeeks feedback from customers and front of house teams to continuously improve food quality and exceed customer expectationsPractices a “clean as you go” policy in all food preparation and service areas

Benefits of working for us: 

£16.41 per hourShare of tipsPremium pay allowance after midnightPaid breaks4 weekly payMonthly Star awardsComplimentary meal for 2 on your birthday50% off team food in all Rank venuesOn the spot rewards for a job well doneYearly Team award ceremony

QualificationsPrevious experience in a culinary or food preparation settingFlexible in working shifts and as per business requirementsKnowledge of HACCP and food safety guidelinesFood safety basic level 2 certification, or currently working towards it