Job Responsibilities

Identify and prioritize AI/ML opportunities that align with customer needs and market trends Lead the deployment of AI/ML and GenAI technologies to automate processes, reduce costs, and generate revenue Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projects Develop requirements, epics, and user stories to support AI & Innovation product initiatives Work with cross-functional teams (product, design, technology, analytics, risk, legal, compliance, ops servicing, marketing) to drive continuous improvement and innovation Implement process improvement via tools like UiPath, Alteryx, ServiceNow, and Pega to enhance operational efficiency Analyze and evaluate product metrics to ensure alignment with time, cost, and quality targets Conduct user research, journey mapping, and market analysis to inform the AI/ML strategic roadmap Effectively communicate the impact of AI on the product experience to stakeholders

 

Required Qualifications, Capabilities, and Skills

Minimum 7+ years in product management, with a focus on AI, Product, or Travel related fields Strong knowledge of AI/ML technologies, including generative AI and large language models (LLMs) Proficient in Agile methodologies and tools such as JIRA and Confluence Demonstrated project management skills and understanding of the product development lifecycle Excellent communication skills for effective interaction with business and technology stakeholders Experience with tools like UiPath, Alteryx, ServiceNow, and Pega for process improvement Deep understanding of product agility practices, including iterative development and adaptive planning

 

Preferred Qualifications, Capabilities, and Skills

Candidates from a Travel or Financial Services background preferred Experience with data analytics tools Understanding of cloud platforms such as AWS, Azure Certifications in Agile methodologies or AI/ML technologies would be an advantage Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions