Key Responsibilities:

Provide leadership in defining the approach and deliverables for the Integrated Planning and Trade program Preparing the Change Management Strategy and managing stakeholder communication throughout the project. Ensure oversight of all con-current systems implementations to ensure minimal business disruption and return on business value. Define and execute a Communications Plan to effectively disseminate key messages and align them with the changing business context. Manage the change lead in their delivery of the analysis, design, and development of training and performance support materials. Proactively identify and assess changes to mitigate risk and ensure successful implementation. Implement and manage change governance, ensuring alignment with organisational goals, policies, and procedures. Ensure policy and procedure documentation is up to date and published, adhering to regulatory, security, and compliance requirements. Maintain accurate records of changes, including details and outcomes Produce comprehensive reports reflecting change and release management service provision. Continually identify opportunities for process improvements and implement these changes. Own the Service Request Management Process, ensuring strategic alignment and operational excellence. Verify and validate information for audit readiness and offer insights on audit findings. Support broader change management initiatives across the merchandise landscape.

Qualifications and Experience:

A relevant tertiary qualification. At least 10 years of experience in change management processes and procedures. Prior experience in implementing a large-scale project Complete understanding of Change Management processes and procedures, including knowledge of the TFG’s ADKAR change methodology

Skills:  

Change Management Expertise Good verbal and written communication skills Good Presentation Skills   Innovative, critical thinking and problem-solving skills     Stakeholder Management   Ethical influence Analytical Thinking Leadership skills   Process management   Business analysis capability  

Behaviours:  

Being Resilient - rebounding from setbacks and adversity when facing difficult situations. Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems organisational Savvy - understands and navigates dynamics created by processes, systems, and people Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation   Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act. 

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