Key Responsibilities:

Assess and plan change interventions for tier 1 group systems project implementations   Identify training and project communication needs   Manage the analysis, design, and development of training and performance support materials. Define and execute a Communications Plan to effectively disseminate key messages and align them with the changing business context. Apply a structured methodology and contribute to change management activities, developing strategies to drive adoption of the changes required by the project. Ensure effective implementation of the change and training plan through effective collaboration with the trainers and other stakeholders in IT and business Produce detailed reports and documentation to support the change management process.

Qualifications and Experience:

A relevant tertiary qualification   Knowledge of the TFG’s ADKAR change methodology   At least 5years of experience in Change Management processes and procedures Prior experience in systems project implementation.

Skills:  

Change Management Expertise Negotiation skills   Communication skills   Systemic thinking   Stakeholder Management Ability to analyse alternative and recommend solutions     Strategic Thinking Projection Management  

Behaviours:  

Business Insight - applies market and business insights in order to drive organisational objectives Collaborates - effectively works with others to achieve shared goals Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Customer Focus - understands, anticipates, and meets the needs and expectations of customers Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives 

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act. 

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