At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

 

Your responsibilities would include:

 

proposing redesign of existing processes based on the analysis of improvement opportunities and prioritization of identified solutions proposing designs of new processes and/or advanced functionality creating and/or updating procedures and manuals that detail processes and can serve as a basis for work execution facilitating process derogation and change requests introducing and rolling out new functionalities and understanding the implications on the current processes and on the business for OpCos in scope guiding OpCos in scope to follow the standard process ensuring process changes are modelled/updated in HEPM reviewing and advising OpCos on the functional requirements analyzing the impact of requested functional changes translating business challenges associated with requested changes and their translation into detailed requirements planing and coordinating the functional test activities informing stakeholders and notifying them in case of major incidents that could have an impact on the business, and inform business users with possible workarounds guarding and assessing any configuration request of the system which cannot be changed to protect the common template.

 

You are a good candidate if You have:

 

5-10 years of working experience required in a similar role / a complex international environment / FMCG industry knowladge abiut business process design and modelling techniques and tools capability to work in a cross-functional environment strong communication skills – explain complicated subjects in clear and simple language consultancy skills, being critical when needed understanding the interaction between business processes and technology excellent written and verbal English.

 

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

What we offer: