Location: Primary Care AssociatesPosition: Certified Medical Assistant
The Certified Medical Assistant (CMA) is normally the first clinical staff to provide preliminary medicalservices to patients of Primary Care Associates. This position utilizes strong communication skills togather information and data from the patient that will provide the physician, nurse practitioner, orphysician assistant with the information necessary to begin the treatment and care of the patient. TheCMA also is the initial clinical contact for any patient seeking prescription refills outside the designatedappointment or patients contacting the office with medical questions. This individual must possess astrong desire for excellent patient care and the best outcomes.
The CMA is responsible for taking patient orders from the provider and making sure that all requests forthe patient are organized and processed promptly.
This position collaborates with other ancillary departments, other medical facilities, and other medicaloffices for communications needed for patient care.
ResponsibilitiesPerforms nursing procedures under the supervision of a licensed physician, nurse practitioner, or physician assistantUpdates and maintains patient flow sheets within the EMR to document quality measures, initiates orders for needed testing as defined by the practiceEscorts patients to exam rooms, interviews patients for visit informationObtains patient vital statistics and records them into the EMRDocuments the patient’s chief complaint, family social history, personal history, medications, and any other pertinent data into the EMRPerforms EKG, PFT, injections, Holter Monitor set-ups, blood pressure checks, ear washes, and other duties as the legal scope of practice allowsAssists provider with in-office surgeriesProvides patient education and instructions as directed by the providerAnswers and documents patient telephone calls regarding prescription refill requests then informs the provider and notifies the pharmacy and patient after the determination is made by the providerAnswers and documents all patient calls in the EMR, conveys the information to the provider, and responds promptly to the patient per the direction of the providerTriage and process messages from the patients, front office staff, other medical offices, and other care facilitiesMaintains logs and required checks (i.e., vaccines, refrigerator temperatures, emergency medications, controlled medications, etc.)Provides other duties as assigned by the nursing supervisor, administrator, physician, nurse practitioner, or physician assistant.Knowledge & EducationGraduation from an accredited entity is preferred. National / State certification as a Certified Medical Assistant (CMA) is required. Consideration will be given for multiple years of experience and individuals grandfathered as a CMA.SkillsExperience with EMR (specifically Greenway- PrimeSuite)Strong command of medical terminologyExcellent verbal communicationExceptional customer service and telephone etiquetteAbility to maintain an effective and organized work system and workstation to optimize patient care and flowExperience in Primary Care preferredExcellent grammar, spelling, and punctuationPhysical RequirementsLifting 10 lbs. or less regularlyLifting 50 lbs. or more minimally as required with patient mobility needsPushing and pulling performed oftenStanding constantlyPushing patient wheelchair occasionallyWalking frequentlySitting on occasion** DISCLAIMER **
This job description is not an offer of employment, an employment contract, nor is it a guarantee of employment. South Carolina is a right-to-work state.
Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.