JOB SUMMARY

The Certified Medical Assistant is responsible for providing information to patients so they may fully utilize and benefit from the clinical services. May be assigned to specific medical specialty department (e.g., orthopedics).

JOB REQUIREMENTS

Minimum Education

High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. If not yet a CMA you will receive all hours required for the CMA exam. Hendrick Health will cover the fee for the first exam.

Minimum Work Experience

Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection current experience.

Required Licenses/Certifications

Certified Medical Assistant within 26 months of hire

Must possess a current CPR certification Required Skills, Knowledge, and Abilities

Knowledge of health care field and medical office protocols/procedures 

Knowledge of specific assisting tasks related to particular medical practice 

Knowledge of information that must be conveyed to patients and families 

Skill in performing medical assistance tasks appropriately 

Skill intact and diplomacy in interpersonal interactions 

Skill in understanding patient education needs by effectively sharing information with patients and families 

Ability to learn and retain information regarding patient care procedures 

Ability to project a pleasant and professional image 

Ability to plan, prioritize, and complete delegated tasks 

Ability to demonstrate compassion and caring in dealing with others