The Denver Division has an opening for a Center Store Operations Specialist for the Fort Collins, Wyoming, South Dakota and Nebraska markets. The Center Store Operations Specialist is responsible for engaging, coaching, and developing department managers and their teams for the maximization of sales and profits; enhanced merchandising; service first; improved shrink; excellence in execution plus the selection, development, and training of department teams. Likewise ensures that Department Managers work to maintain clean, efficient, well-stocked stores with competitive prices and fast friendly customer service. Ensures that operations are consistent with established Company policies and objectives.

Duties & Responsibilities:

Ensures that store and department objectives are in alignment with division goals. Works collaboratively with store directors and department managers to ensure that common objectives are being addressed. Works closely with division merchandising teams to insure an understanding of merchandising goals and execution. Provides expert knowledge through instruction, coaching and development, to enable department managers to achieve company, division, district, and store objectives. Pro-actively stays in touch with new trends and practices to improve operational performance. Focuses on the clarification of roles and responsibilities, establishing clear lines of accountability.

How you’ll Act As An Owner:

Coaches and develops department managers in all aspects of financial management: sales planning, ordering, inventory management, merchandising for sales & profits, labor scheduling, etc. Assists store associates in using and interpreting IT reports; becoming proficient with new technology and utilizing it to its maximum advantage. Constantly monitors and recommends ways to control operating costs and maximize return on investment. Analyzes financial reports, sales and profits trends, labor planning and scheduling, customer feedback, associate feedback, etc.

How you’ll Raise The Bar:

Attends sales and merchandising execution meetings with division office staff. Works in collaboration with the merchandising team on ideas to drive sales and profits; identify problems and arrive at solutions. Communicates sales and merchandising expectations to department teams through regular visits, meetings, and communications. Reviews and monitors in-store signing programs. Visits all assigned stores on a regular basis. Coaches department managers regarding excellence in execution. Monitors pricing, advertising, shrink, order-writing, stock rotation, accounting procedures, product mix, inventories, safety, sanitation, grosses, employee relations and sales-per-manhour on a continuing basis. Provides technical assistance, training and coaching to store management and department managers as necessary. Evaluates Albertson’s and competitors’ operations from a customer perspective. Routinely looks for areas for improvement and innovative opportunities. Recommends/implements aggressive plans to counteract loss of sales and profits. Communicates changes to division office staff and coordinates sales plans to maintain sales. Keeps abreast of new ideas and innovations in the grocery industry.

How you’ll Put People First & Build Belonging:

Responsible for consulting with store directors and department managers regarding human resource management. To include: staffing, performance management, succession planning, diversity, technical training, development, cross development, change management, recognition and engagement. Works to enhance associate engagement. Demonstrates this by maintaining an open-door policy. Motivates and coaches department managers in effective supervision, management skills and associate engagement. Maintains good associate and customer relations. Handles customer and employee complaints as necessary through oral or written communications.

How you’ll be Customer Driven:

Sets and monitors standards, within prescribed Company and Division guidelines, regarding quality, variety, and general appearance of products, store conditions and levels of customer service. Supports and implements Company policies and procedures. Provides data to Division and Corporate Management regarding the operation of stores within the assigned area. Develops and maintains positive working relationships with Company personnel, suppliers, and the community in general. Insures retail stores operate within all federal, state and local laws and maintain good working relationships with these agencies.
Implements Company and Division policies, procedures, and programs and monitors stores to ensure compliance with established guidelines.

How you’ll act as One Team:

Direct responsibility to District Manager Dotted line responsibility to Sales Manager Works in a collaborative manner with Store Directors and Department Managers from assigned departments Oversee the operation of 20-25 stores in a district

General Requirements:

Assistant Store Directors and Department Managers with specialized knowledge of Grocery operations with previous experience in merchandising or retail grocery operations required. Possess working knowledge of procurement procedures, economics, marketing, mathematics, and accounting principles. Possess ability to analyze and interpret data from computer reports and respond with the appropriate remedy. Ability to travel to all assigned locations daily. Must possess good organizational and supervisory skills and be capable of managing large numbers of employees effectively. Possess the ability to motivate and work with and through others to achieve desired results. Must demonstrate strong competencies in communications, coaching, conflict resolution, analysis, decision making, embracing change, risk taking, collaboration, leadership, and leading without influence. Must possess general knowledge of IT applications, computer capabilities and prior experience with personal computer applications required. Possess good verbal, written and public speaking communications skills. Deal effectively with a wide variety of people both in person and over the telephone. Must have the ability to represent the company's interest to outside vendors. Requires analytical ability and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions.

Physical Requirements:

Most work is performed in a temperature-controlled environment in the store. Incumbent may work on their feet and/or sit at a desk or computer terminal for long periods of time. Must sit, stand or walk for long periods of time. Occasionally reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 70 lbs. Operates, pushes, and pulls fully loaded hand trucks and pallet jacks Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties. May occasionally be ex posed to temperatures of approximately -20° Fahrenheit, 28° Fahrenheit, 35° Fahrenheit, while handling products in freezers, coolers and display cases and temperatures of up to 400° Fahrenheit while handling products in ovens, hot cases, and fryers. Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures.

Travel Requirements:

Travel up to 90% of time to company units throughout the division.

Premium Benefits:

Associates in the Operations Specialist role are eligible for Health & Welfare Benefits, Retirement Saving Options, Paid Time Off/Vacation Benefit and Quarterly Performance Bonus, among others.

Salary range: $105,000 to $120,000 and is commensurate with experience and other relevant factors.
 

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified

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