**Job Description:** Support the Credit and Collection Department Associates and Management within a Lead Role capacity by performing the following duties and Account Management responsibilities on the assigned Collection Portfolio. **Job Requirements:** **Essential Duties and Responsibilities:** + Perform all Account Management tasks on assigned Collection Portfolio + Reconcile all discrepancies and disputes on assigned accounts + Create and maintain database on all collection activity conducted + Apply customer account payments and create chargeback/debit memo transactions as necessary + Research and resolve customer inquiries and concerns, + Assist Management with Department Month-End close and Financial Reporting + Perform various Department tasks and projects upon Management request + Work closely with Supervisor in support of Department Goals + Assist and support Credit and Collections Team in fielding questions and tasks + Train and Mentor new Department Associates across various OpCo’s + Balance the Lead role with individual Collector goals and responsibilities **Qualifications** **Education and/or Experience:** Associate degree (A. A.) or equivalent from a two-year college or technical school; or four years of related experience and/or training; or equivalent combination of education and experience. **Skills:** + This individual must have strong written and verbal communication skills. Must possess excellent analytical and critical thinking skills. + To perform this job successfully, an individual must have moderate skills in Excel, Word, and Outlook. Oracle and SAP experience is preferred. + Ability to communicate effectively with all levels of management, customers and other staff members. Fluency in Spanish or French is a plus. + The individual should be a self starter that takes initiative, has the ability to multi-task in a fast-paced environment, be detail oriented and maintain a high level of accuracy and efficiency. **Physical Demands/Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. **Operating Company:** DEXIS Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place. Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care. Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .