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GENERAL DESCRIPTION:

The responsibilities include assuming a primary role in the assessment, referral, intervention, and case management of various student issues, including health and mental health emergencies.

The Case Manager (Licensed)/Student Liaison (CML/SL) reports directly to the Associate Vice President for Student Affairs and Dean of Students with an indirect reporting relationship to the Associate Dean of Students and Social Worker. The CML/SL may receive referrals from any University community members.

PRIMARY DUTIES AND RESPONSIBILITIES:

The Case Manager (Licensed)/Student Liaison (CML/SL) is a member of the Dean of Students Office (DOSO) staff and provides consultation and advisement on student mental health-related matters. The CML/SL is a DOSO liaison to the Counseling Center, Student Health Center, and the Office of the Ombudsperson and receives case management referrals from these and other offices and individuals. CML/SL works to assist in the resolution of student queries and concerns regarding physical, mental, social, familial, academic, disciplinary, economic, and other areas affecting their matriculation at the University by providing a range of support and clinical intervention services. The CML/SL interacts regularly with parents, mental health professionals, hospitals and social service agencies, and various members of the University community.

Case Management (60%)      

Assist the Associate Vice President for Student Affairs and Dean of Students and Associate Dean/Social Worker in addressing parental questions and concernsManage and provide crisis intervention services that may arise in the course of regular working hours to manage or assist University personnel in addressing student crises Perform psycho/social evaluations in an effort to determine students’ needs, create and execute intervention plans designed to minimize and/or resolve student issuesConduct short term counseling and provide continuity of care until student is referred and linked with appropriate services and continue to provide case management services as neededFacilitate, coordinate and/or initiate psychiatric hospitalizations when appropriate and/or follow through with discharge planningProvide referrals to university and community agenciesCommunicate and coordinate with parents, University personnel, hospitals, and other professionals to address student needs and provide continuity of care to studentsProvide consultation, advisement, and resources to the University community, parents, providers, and other stakeholder on student mental health related mattersProvide support and guidance to University Troubleshooters in matters pertaining to case management maintenance and access to records, when appropriateContact and collaborate with other University departmentsCollect, evaluate, and record all facts pertaining to student casesMaintain factual case records and prepare necessary statistical reportsReport case updates to and receive case supervision from Associate Dean and Social WorkerPrepare monthly reports

Dean of Students Office (20%)                     

Serve on Student Affairs Crisis Coordinators (SACC) rotation - assume duty on 24-hour crisis response roster as neededServe on the Student Assessment Committee (SAC) and prepare minutes and relevant letter and communicate decisions with student, parent, University Departments, or other entitiesProvide support for intake related to Title IX situations to include sexual misconductFollow-up with Student Assessment Committee cases and ensure student compliance with requirements Perform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students and/or the Associate Dean of Students and Social WorkerInitiate parental contact when appropriateAssume the role of Associate Dean/Social Worker when needed due to absence

Student Liaison (10%)

Interpret University policy when student challenges surface and make recommendations on policy changes as deemed appropriateEducate the University community on social and developmental trends and occurrences that have the tendency or likelihood of affecting the student populationServe as liaison to Housing and Residential Life for on-campus housing-related matters

General (10%)                                    

Participate in campus activities within the Division of Student Affairs (Orientation, Leadership Programs, Homecoming, Convocation, etc.)Serve on Student Affairs or University committees as assigned or requestedPerform other general or specific duties as assigned by the Associate Vice President for Student Affairs and Dean of Students

KNOWLEDGE, SKILLS, ABILITIES (KSA):

Licensed clinical social worker or licensed mental health counselorKnowledge of behavior healthStrong administrative and problem-solving skillsExcellent communications skillsVery organized and detail-orientedExcels in a fast-paced environment

EDUCATION REQUIREMENTS:

Master’s degree in social work, psychology, or related fieldLicensed clinical social worker or licensed mental health counselor

WORK EXPERIENCE REQUIREMENTS:

Minimum of 3 years full-time professional experience required; higher education experience preferred

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A9