Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

Program Consulting

Finance Consulting and Billing Services

Applied Technology

Outsourcing and Operations

Strategy

Project and Grants Management

Assessments and Feasibility Studies

Public Consulting Group (PCG) currently seeks a highly motivated and dependable Program Administrative Assistant to perform the day-to-day operations involved in our San Diego, California, CalWORKs Welfare-to-Work/Refugee employment services operation. This individual will be responsible for maintaining our applicant and employer database designed to ensure the success our business services team. This individual may also complete county paperwork, utilize the CALSAWS database for data entry and reporting tasks. This role is ideal for an administrative professional with excellent attention to detail, interpersonal and customer service skills.

Specific Responsibilities:

Collect and enter data into applicant and employer database.Complete necessary county paper documents and forms with required data or information.Compile, copy, sort and file data activity records.Ensure standard operating procedures for the project are implemented and maintained.Obtain contract performance expectations and adhere to stringent federal, state, county, and company compliance objectives.Ensure customers/participants receive quality and timely services.Generate comprehensive accurate reports to provide staff with timely information.Communicate regularly with all staff to disseminate timely information.Communicate in a timely and concise way with community and county partners, including preparing regular status reports.Maintain communication with employment organizations and educational programs where CalWORKs participants are located.Seek feedback and direction from direct supervisor and project leadership team.Assist in conducting screening and interviews for available job opportunities.Conduct employment readiness workshops in a motivational and inspirational manner; andMaintain strong working relationships with community and other government agencies that provide services to our common customers.

Required Skills:

Ability to manage and report significant amounts of data.Ability to handle multiple tasks under pressure.Familiarity with scanning and general office equipment.Ability to learn quickly in a fast-paced environment.Orientation toward team-based approaches.High self-awareness and ability to accept feedback.Ability to prioritize work and meet deadlines.Process oriented and results-driven work strategy;Ability to work across and communicate with all levels of management and staff.Ability to track and report data accurately and timely.Ability to establish and maintain professional relationships with clients, government, and community agencies.Excellent problem-solving, decision-making, and organizational skills.Ability to deliver and present workshop curriculum in a motivational and inspirational manner.Ability to work independently and with minimal supervision.Strong verbal and written communication skills.Solid technical, practical, and demonstrable skills with Microsoft Office Suite applications.Ability to recognize and maintain the confidentiality of all materials in the work setting.Ability to maintain a record keeping and follow-up system.Ability to travel to all CalWORKs offices in San Diego as required for business needs.

Required Experience & Qualififcations:

High School diploma required, preferably associate or bachelor's degree.0-2 years of relevant experience in managing data including data entry and analysis; 0-2 years of administrative experience; as well as 0-2 years relevant experience in customer service.Must be a San Diego County ResidentPrevious experience with multicultural staff and customers is a plus.Previous knowledge in employment readiness services is not necessary but desired.

Working Conditions:

100% in OfficeFlexibility to work in different regions as needed.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $19.00 - $26.5 Hourly, in addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.