How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Care Navigator/Health Coach
HSS Lifestyle Medicine Program
Overview:
The Care Navigator/Health Coach for the HSS Lifestyle Medicine Program will serve as a member of the interprofessional care team, providing health coaching services and coordinating patient care from start to finish of the program. This role combines the expertise of clinical care navigation with health coaching to enable patients to develop, implement, and adhere to personal wellness plans that may include:
Introducing mindful thinking and work to build confidenceDefining a higher purpose for improving healthDiscovering innate desires and drivers for healthAddressing emotional and physical health togetherEnabling patients to create and maintain suitable health plansSetting realistic, timely, and achievable goalsHelping to problem solve obstacles, recognizing them as opportunities for growthProviding support for achieving better healthEducating patients and encouraging adherence to their plans of careEvaluating patients for program discharge and follow-up
This Care Navigator/Health Coach will apply clinical knowledge and expertise to ensure appropriate entry of records and patient measures necessary for monitoring patient progress. The role requires collaboration with an interprofessional care team, including physicians, advanced practice providers, physical therapists, registered dietitians, exercise physiologists, counselors, and program administrators to facilitate and coordinate patient-specific, evidence-based care.
Primarily, the Care Navigator/Health Coach engages in virtual follow-ups, guiding patients throughout their treatment in the Lifestyle Medicine Program. The role involves personalized patient navigation and occasional in-person interactions or group sessions, based on program dynamics and patient requirements. This position benefits from a hybrid work setting with potential in-person office space at various HSS locations such as the Pavilion, East River Building, and Midtown, with specific details to be finalized. Flexibility to work from home is available, dependent on productivity. Regular collaboration with interprofessional team members and active participation in administrative meetings are required to maintain effective patient care coordination.
Key Responsibilities
The Care Navigator/Health Coach plays a crucial role in advancing patient health outcomes through the following responsibilities:
Patient Management
Conduct 1:1 virtual follow-ups with patients to guide and support their care plans within the Lifestyle Medicine ProgramOccasionally host group sessions or in-person follow-ups as needed, depending on patient load and program dynamicsDevelop and update patient curriculum and educational materials tailored to individual patient needsServe as a primary point of contact for patient and staff inquiries, providing consistent clinical and navigational supportIdentify and support patients at risk for poor adherence, coordinating with the program’s scheduling and integration coordinator to adjust service needs and ensure continuous careClinical Team Coordination
Facilitate communication and collaboration among interprofessional team members to ensure comprehensive, patient-specific careParticipate in and actively contribute to monthly interprofessional team meetings, sharing insights from patient interactions to inform care strategiesAdministrative Management
Manage and coordinate the scheduling of patient interactions, ensuring flexibility and responsiveness to patient needsMaintain detailed documentation in the electronic medical record for all patient interactions to track progress and inform care decisionsCommunicate effectively with interprofessional team members, staff, and administrators to ensure coordinated and timely patient careProvide ongoing insight into the care management process, working closely with administration to address barriers and improve patient outcomesUphold clear and effective communication with all relevant program stakeholders to foster collaboration and program success QualificationsRequired Qualifications/Skills:
Must possess a clinical background in fields such as physical therapy (PT), nursing (RN), social work (LCSW), or similar professions, demonstrating a comprehensive understanding of patient care dynamicsRequired to hold the appropriate professional certification for their specific clinical field, ensuring they meet all regulatory and practice standardsPrevious healthcare work experienceAbility to prioritize issues, resolve conflicts and communicate across all levels of the organizationShould be team-oriented and motivated to contribute significantly to scaling care management offerings for ambulatory patients at HSSMust be able to learn new software tools and systems as requiredProactive, detail-oriented, pragmatic, and energized by a fast-paced, evolving environmentDesired Qualifications/Skills:
Wellcoach certification (preferred, not required; candidates will have the opportunity to obtain this certification through professional development support provided by the HSS Lifestyle Medicine program)Previous experience working with EPIC is preferredEducation/Years of Experience
A Bachelor’s degree is required. A Master’s degree in a related field is preferred.A minimum of two years of clinical experience post-licensure or certification approval to engage in patient care is required. Other Requirements #LI-Hybrid Pay Range - Minimum USD $100,000.00/Yr. Pay Range - Maximum USD $130,000.00/Yr. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com