Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Care ManagerConnect with patients monthly to address any needs and provide the resources to fulfill those needs.
Connect and maintain relationships with community partners for patient resources.
Work closely with a dedicated team to provide exceptional patient care.
Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.
Education and Experience requirements:
At minimum, High School Diploma or GED required.
Experience in a fast-paced environment, servicing many clients, is preferred.
Experience in healthcare, addiction medicine, community health, care coordination preferred.
Experience with building individualized care plans is a plus.
Knowledge of compliant documentation practices
Lived Addiction experience is a plus.
Hours, Schedule, and Travel
Our Care Managers work within a localized geographical area where we have multiple locations that are open on select days. The location nearest to you is considered your primary work location. It is expected that Care Managers will work out of their primary work location and additional secondary work locations if required. The selected Care Manager can expect to work out of our Highland Park, Bellevue, and Carrick offices.
Expected hours for this role are 37-40 hours per week with few opportunities for overtime.
Clinic hours range anywhere from 6:30 AM – 9:00 PM. Business hours do vary based on the location.
Travel varies by district, candidates should expect to travel to their primary work location and at least one secondary work location (varies by district).
Position BenefitsMileage reimbursement
Crossroads matches the current IRS mileage reimbursement rate/mile for any travel to a secondary work location, apart from travel to your primary work location. Travel reimbursement is calculated from your primary work location to the secondary location.
Community events that promotes belonging and education
Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Grow your network
This role involves working with many community partners. The opportunity to foster, grow, develop, and maintain these relationships enhances your ability to be an effective community partner.
Have a daily impact on many lives
Our Care Managers are truly on the front lines. Patients rely on various resources that we have at our disposal because of the community partners we work with. Helping someone find a safe place to sleep, food to eat, finding safe and fair healthcare happens daily in this role.
Excellent training if you are new to this field
Addiction medicine is not typical healthcare, but this field is highly trainable!
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees