Locations for these roles may be in one of the following: Please notate on the resume where the candidate is located (City and State only please).
Preferred location for this role is: 175 Pinelawn Road Melville, NY 11747
Malvern
1000 Cedar Hollow Road, Suite 102, Malvern, PA 19355
Norfolk
5700 Lake Wright Drive , Norfolk, VA 23502
Hamilton
1 Electronics Drive , Hamilton, NJ 08619
San Francisco
33 New Montgomery, Suite 450 , San Francisco, CA 94105
Pleasanton, CA
4430 Rosewood Drive, Suite 200, Pleasanton, CA 94588

SHIFTS: These roles can be for 4 (10 hour days) or 5 (8 hour days) discussed in interview.

DAY TO DAY:
Receives ECG transmissions in the cardiac outpatient telemetry service center, provides technical analysis of ECG data, generates
Provides intermediate to expert level analysis of arrhythmias on intracardiac electrograms, technical device data, test results, and physiologic data for all Cardiac Implantable Electronic Device (CIED) types and manufacturers. Works with the Hubs to process transmissions for CIED scheduled and alerts, following the companys service-level agreement timelines.
Analyze and Interpret CIED transmission data autonomously using company software provided
Process alert and scheduled transmissions independently, without oversight
Document findings clearly and concisely following company protocol on reporting requirements, standards, and format
Escalate device abnormalities through company workflow process
Escalate urgent and emergent abnormalities directly to the customer
Meet or exceed quality and productivity standards
Provide troubleshooting support as requested
Complete all assigned and required training; stay up to date on developing clinical knowledge, specifically ECG rhythm interpretation
Follow all company and departmental policies and procedures
Work directly with patient engagement team to re-engage disconnected patients
Maintain manufacturer portals, patient schedules, and alert programming
Stay current on new products, solutions, and CIED management offerings
Early phases of mentorship and peer training support
Customer facing calls and communication
Review and act on all recall and advisory patient lists
Cross-functional collaboration

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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