Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
SERVICE ESSENTIAL FUNCTIONS
Performs diagnostic electrocardiograms (12 lead EKGs) and Holter monitor exams that require precise placement of electrodes to the assigned area for accurate EKG data. Proactively identifies issues and how to address them for optimum results.Provides care for the physical needs of patients when conducting the EKG and/or Holter exams. Educates patients on the required care of the monitoring unit and electrode care, who require inpatient or outpatient Holter monitoring.Provides direct assistance to physicians and other health care team members during diagnostic exams.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Identifies changes or abnormalities in EKG morphology when performing exams or processing data. Takes corrective action or communicates immediately, when appropriate, to proper personnel for the best results.Reviews the quality of EKG tracings for the patient care team and interpreting physician.Ensures all patient care equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.
FINANCE ESSENTIAL FUNCTIONS
Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered, when applicable. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in departmental projects and shared governance activities.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technician.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
NoneSix months of basic EKG and/or Holter monitor experience highly preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
CET - Certified EKG Technician (NHA) within 18 months ORCET - Certified EKG Technician (NPS) within 18 months ORCCT - Certified Cardiographic Technician (CCI) within 18 months ORCET - Certified EKG Technician (ACA) within 18 months OREKG - Electrocardiogram Assessment (MedCA) within 18 months ORNRCEKG - Nationally Registered Certified EKG Technician (NAHP) within 18 months OREKG HM- Houston Methodist Electrocardiogram Course within 18 months ANDBLS - Basic Life Support (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills and competency assessmentsPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology/ Cardiology Information Systems and Office software to maintain patient and exam documentsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersAdapts to multiple ongoing priorities with minimal supervision including, organizing workflow and actively participating in problem solvingSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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