At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The Card Network Compliance Leader will own the leadership of our Card Network Compliance team and build out processes and procedures to oversee Card Network (Visa, Mastercard, etc) compliance violations and financial impacts to Elavon. This leader will be responsible for the end-to-end lifecycle management of compliance violations from tracking to evaluation, waiver submissions, prioritization, as well as coordination with internal and external customers/partners for resolution. Additionally, this leader will be responsible for proactively reviewing Card Network reports to reduce compliance violations and for the accounting of fines to mitigate operational loss to Elavon through billing and reconciliation of Card Network fines.

Position Highlights

Oversee all business operations relating to the management of Card Network violations and fine programsWork with team to develop and maintain a recordkeeping system to track Card Network compliance notifications, status, owners, and finesCreate and manage effective action plans in response to compliance violationsDefine process to pass fines to customers and reconciliation of Card Network invoices to minimize operations lossCreate monthly reporting of Card Network notifications and fines for senior leadershipAdvise management of possible risks and significant changes to fine programsPrioritize compliance violations based on impact to Elavon or its customers.Define and track key performance indicators (KPIs)Collaborate with other areas of the business to ensure all compliance violations and fines are being resolved and communicated to customers/partnersManage impediments and problems, resolve issues, and fix broken processesLead change management efforts for projects with key and impacted stakeholders

Basic Qualifications

Bachelor’s degree or equivalent work experienceTypically 10 or more years of experience in regulatory compliance activities

Preferred Skills and Qualifications

10+ years of experience with merchant acquiring, exposure to and knowledge of authorization and/or clearing transactional flowsFluent in risk management and payment industry principles and rulesStrong knowledge of Card Network processes and regulationsHighly analytical with strong attention to detail.Technically astute to have the ability to deal with both technical and business groups within the organization as well as with Card NetworksAbility to develop relationships with cross functional teams across Sales, Finance, Engineering, other Product leaders, User experience Innovation, Marketing, and other business partnersExperience working with external partners on product development and deliveryAbility to use data to drive decision-making at all levels within an organizationStrong managerial skills in hiring, leading, growing and upskilling direct and indirect reportsStrong communication and presentation skills especially with executive audiences

Hybrid/flexible schedule

 

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.