Position Summary:  The Campus Supervisor provides trauma-informed campus leadership to youth care professionals through effective communication, organization, and planning of the daily operations of the program/unit.

 

Primary responsibilities: Program Structure & Supervision   Assists in the preparation of staff schedules in a timely, proactive manner to ensure adequate staff/resident ratios at all times and to maximize the treatment process and emotional and physical safety of the clients Assists in the planning and scheduling of the client’s daily treatment services and ensure transportation needs are met, as well as the scheduling of family time and contact, special events, functions, and program trips Provides on the job coaching and mentoring to staff and leads staff in the implementation of individualized responses and interventions, and trauma-informed behavior management techniques Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner Assists in the development and establishment of program procedures and systems that contribute to efficient, safe, and effective delivery of treatment services to clients and their families Initiates, identifies and analyzes potential or current problems or risk factors on the program and generate alternative solutions/sound decisions; assists in evaluating long-term changes that support treatment process; strives to understand child and adolescent development, childhood trauma and family involvement principles to reinforce the fundamentals of quality residential treatment. Ensures staff are interacting with clients in a calm, therapeutic, and trauma-informed manner and reinforcing program and client related decisions and that staff are performing their duties as assigned

Develops and Implements Client Treatment Plans

Ensures the client’s family is welcomed, involved, and provided with information about the program and staff; communicates professionally, empathetically and respectfully and clients and families Participates in the implementation of individual treatment plans and clients daily individualized care and provides feedback to the team about treatment goals and intervention revisions Engages, leads, and mentors staff on client groups sessions and one-on-one sessions with clients; ensures completion of related appropriate documentation Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication; remains flexible and adaptable to the changing priorities of the program Coordinates services for a client in preparation of successful treatment completion; identifies and communicates special needs, resources or services required to provide for client and family successful transition and discharge Reinforces the involvement and outreach to client’s families and ensures families are contacted regarding positive treatment accomplishments and incidents as necessary

Talent Selection, Training & Professional Development

Assists in the review of applicants and in the interview and selection of staff/team members as needed Communicates clearly, professionally, and respectfully when interfacing with staff and clients; willingly shares knowledge, information and resources Ensures new staff are mentored properly and complete all required shadowing responsibilities; exhibit cooperation and flexibility among team members ensuring all responsibilities are assigned and covered Facilitates the development of team skills and knowledge regarding client issues, trauma triggers, treatment plans and individualized interventions, the provision of direct services, trauma-informed behavior management techniques and therapeutic interventions, positive family engagement techniques, compliance regarding documentation standards and the preparation and maintenance of client case files and documentation Provides direct supervision of assigned staff and complete staff evaluations that are strength-based and reflective of staff’s development

Program and Campus Safety and Monitoring

Actively participates in and provides input in all staff meetings, program clinical team meetings, clinical supervision sessions and in-services as required Collaborates with coworkers to ensure an emotionally and physically safe environment for clients and one that is also positive, respectful, clean, and therapeutic Models, supports, and mentors the Nexus philosophy and treatment modalities Ensures confidentiality regarding clients and family’s issues, background, and treatment; complies with Nexus policies involving client privacy and confidentiality rules for clients and their families Demonstrates compassion and understanding for feelings, opinions, and experiences of others; communicate and interact in a manner that is honest, positive, respectful, and professional Models and engages in trauma-informed, strengths based, therapeutic interventions with clients within training parameters, while maintaining appropriate boundaries Ensures and monitors compliance with safety and health codes and procedures for staff, clients, and the facility Reviews the client medication records during each shift. Conducts regular inspections of program areas; respond to and resolve health and safety concerns within a reasonable time frame

Trauma-Informed & Strengths Based Treatment Planning

Remains cognizant of individual client levels/phases, privileges, restrictions, and trauma triggers, and adapt interactions accordingly Reports to supervisor and team members’ signs and symptoms potentially requiring intervention or referral Complies with all documentation standards including, but not limited to, critical incident reporting, informing the family as appropriate Regularly attend and actively participate in staff meetings, positively representing and advocating for the needs of clients (and their families as applicable)

Program supervision & Leadership

Interviews, selects, and orients staff, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, trauma-informed practices. Mentors, trains, and facilitates the development of staff skills and knowledge regarding client issues, individual client’s treatment plans and phases, family goals and engagement, the provision of direct services, behavior management techniques, trauma triggers, compliance regarding Medicaid standards, and the preparation and maintenance of client case files and documentation Assesses staff performance for potential areas for praise, correction, or discipline. Provides performance management for staff on an ongoing basis, conducting formal and informal performance evaluations that are timely and constructive and include a development component.  Consult with the Human Resources Department on disciplinary issues

Program Policy, Procedure, Training & Compliance

Ensures compliance with all physical and emotional safety policies and procedures involving living areas, buildings, campus grounds, and while attending off-campus activities Maintains thorough understanding and applicable knowledge of all Nexus policies and procedures Performs First Aid/CPR procedures and respond according to established policies and protocols in the event of an emergency or crisis situation; remains calm and uses sound judgement

             

Must Have:

High School Diploma & 2 years Nexus experience working in a treatment/counseling capacity for youth OR Associates Degree & 2 years minimum experience working with youth in a residential treatment facility; OR  Bachelor’s Degree, preferably in a social work, psychology, or clinically related field in social services, and minimum of 1 year of related experience with youth in a residential treatment facility Minimum of one year of Team Lead and/or supervisory experience Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements

Nice to Have:

1+ Experience working with families and trauma-exposed children, or adolescents is strongly preferred.

 

Nexus’ Comprehensive Benefits Include:

Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW - Talkspace Therapy Benefit for the whole family NEW - Hinge Health Benefit for the whole family NEW – Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more!

 

Work Environment:

Must be able to assist staff in proper restraining of residents. Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within a residential program. Must be able to stand and walk for an extended period of time (2-4 hours)

 

Schedule:

Full-time 40 hours a week opportunity Nights and weekends as needed

 

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: "Campus Supervisor", "Residential Facility", "Residential Care", "Mental Health Leadership", "Trauma Informed Care", "At Risk Youth", "Residential Treatment Facility", "Social Work", "Family Care", "Mental Health", "Non-profit"