At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move are constantly redefining what’s possible — and we’re proud to back each other every step of the way.  

 

American Express is one of the world’s leading payment companies and provides customers with access to products, insights and experiences that enrich lives and build businesses. Our “closed-loop” network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes. Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.  

 

When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future. 

 

You’ll have the opportunity to develop a range of skills and networks, collaborate on challenging projects that deliver value to our business and customers, learn about our award-winning culture and network across our diverse business units and regions. You’ll become part of a collaborative and inclusive workplace as you build on your technical and interpersonal skills, hear from senior leadership through our Global Speaker Series, be responsible for your own live project, and learn first-hand how we deliver for our customers. 

PAYBACK is a 100% owned American Express company and it is a multi-partner, global loyalty and engagement platform running its business in Italy since 2014.  

 

PAYBACK Italy is looking for a university or master student in Economics, Marketing&Sales for an internship in our Partner Management team.  

 

 

Working closely with the PAYBACK Partners’ Managers to support in the Partners’ Relationships development. Acting as an operational extension of the Partner Management Team in the efficient management of commercial activities, Customer marketing plans, in handling any complaint, in collecting and analyzing data, in assisting in administrative activities.  

 

He/she will be involved in the following activities:  

 

Support the Partner Manager Team for onboarding and integrating new Customers or developing relationships with existing Customers to achieve revenue and marketing goals Manage business-as-usual CRM plans under the coordination of the Partner Manager Contribute to specific projects on an ad hoc basis, work with cross-functional CRM/Marketing/Services teams to help implement Partners action plans Organize Partner review meetings to discuss updates and contribute to the follow-up of actions Help to monitor reporting and process billing efficiently Support the Partner Manager Team to organize periodic internal and external ppt presentations Support the Partner Manager Team with xls reporting and ad hoc analysis  Support the Business Development team in managing presentation and analysis/benchmarking for the prospect 

 

What you will need to succeed 

Master’s degree in Economics or Marketing Understanding of marketing/sales and creative mindset Flexibility in dealing with multiple tasks and projects Ability to push and drive projects forward with autonomy Ability to build positive relationship with assigned Partners Excellent communications and presentation skills   Fluent in English both written and oral Good knowledge of Office tools (in particular Excel and PPT); Strong motivation with good interpersonal skills and teamwork attitude; 

 

More information: 

Location: Milan  Starting Date: 7 April 2025 Duration: 6 months internship + with potential 6 months renewal Hours: 39 hours per week

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.