Campus Civil Rights Case Manager
Montana State University
Position Details Position Information Announcement Number STAFF - VA - 25076 For questions regarding this position, please contact: Kyleen Breslin
(406) 994-5326
kyleen.breslin@montana.edu Classification Title Compliance Spec Working Title Campus Civil Rights Case Manager Brief Position Overview The Case Manager is a non-confidential position and is a required reporter under University Policy. The Case Manager works with all parties involved in protected-class discrimination, harassment, and retaliation issues, including reporters, complainants, respondents, and witnesses. Position Number 4M0250 Department Office of Institutional Equity Division Others under the President Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary Starting $23.794 per hour, commensurate with experience, education, and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open Position Details General Statement The Campus Civil Rights Case Manager coordinates certain activities related to the University’s response to protected-class discrimination, harassment, sexual misconduct, dating violence, domestic violence, stalking, and retaliation. The Case Manager will provide initial response to reports, coordinate supportive and protective measures, coordinate informal and formal resolution processes, assess and facilitate interim measures and remedies, and provide administrative and professional support for the CCR team. The Case Manager reports to the Deputy Title IX Coordinator of Intake and Case Management. Duties and Responsibilities Interacts with students, faculty, managers, administrators, employees, and community members at all levels of the University. Implements reasonable supportive and protective measures to remedy the impacts of protected-class discrimination and harassment. Assists with supervision of student workers and volunteer. Assists with the intake of reports, including initial outreach, file management, and scheduling. Assists in facilitating interim remedies and sanctions. Prepares and provides information about the complaint process to the parties involved in a civil rights process. Assists in facilitating informal resolution, including coordinating documentation. Manages and tracks specific resolution deadlines and provides status updates to relevant parties. Collaborates with other campus and community offices as appropriate. Collaborates with CCR staff to provide content for marketing, communication, education, and training. Oversees management of case management software. Related duties as required. Required Qualifications – Experience, Education, Knowledge & Skills Associates degree in relevant field or an equivalent combination of education and/or experience. Demonstrated experience working directly with people experiencing trauma, violence, and/or other types of highly sensitive issues. Experience working independently in time-sensitive situations. Experience working with confidential information. Preferred Qualifications – Experience, Education, Knowledge & Skills At least two years of experience in case management, social work, or crisis response. Bachelor’s degree in education, social work, counseling, or related field. Professional experience in higher education. Demonstrated knowledge of federal and state equal opportunity laws and regulations. The Successful Candidate Will Demonstrate the ability to interpret federal, state and local non-discrimination laws and regulations. Demonstrate strong organizational, administrative, planning, analytical, problem solving and interpersonal skills and abilities as well as excellent written and verbal communication skills and the ability to meet stringent deadlines. Ability to multi-task and effectively manage multiple issues simultaneously. Demonstrate the ability to maintain confidentiality. Demonstrate the ability to exhibit empathy and sensitivity to a variety of difficult interpersonal situations. Maintain a strong degree of independence while ensuring that the Deputy Title IX Coordinator and Managing Director are apprised of activities and progress on tasks. Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Screening of applications will begin on September 5, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
(406) 994-5326
kyleen.breslin@montana.edu Classification Title Compliance Spec Working Title Campus Civil Rights Case Manager Brief Position Overview The Case Manager is a non-confidential position and is a required reporter under University Policy. The Case Manager works with all parties involved in protected-class discrimination, harassment, and retaliation issues, including reporters, complainants, respondents, and witnesses. Position Number 4M0250 Department Office of Institutional Equity Division Others under the President Appointment Type Classified Contract Term Fiscal Year Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Eligible Salary Starting $23.794 per hour, commensurate with experience, education, and qualifications. Contract Type Classified Salary If other, please specify Recruitment Type Open Position Details General Statement The Campus Civil Rights Case Manager coordinates certain activities related to the University’s response to protected-class discrimination, harassment, sexual misconduct, dating violence, domestic violence, stalking, and retaliation. The Case Manager will provide initial response to reports, coordinate supportive and protective measures, coordinate informal and formal resolution processes, assess and facilitate interim measures and remedies, and provide administrative and professional support for the CCR team. The Case Manager reports to the Deputy Title IX Coordinator of Intake and Case Management. Duties and Responsibilities Interacts with students, faculty, managers, administrators, employees, and community members at all levels of the University. Implements reasonable supportive and protective measures to remedy the impacts of protected-class discrimination and harassment. Assists with supervision of student workers and volunteer. Assists with the intake of reports, including initial outreach, file management, and scheduling. Assists in facilitating interim remedies and sanctions. Prepares and provides information about the complaint process to the parties involved in a civil rights process. Assists in facilitating informal resolution, including coordinating documentation. Manages and tracks specific resolution deadlines and provides status updates to relevant parties. Collaborates with other campus and community offices as appropriate. Collaborates with CCR staff to provide content for marketing, communication, education, and training. Oversees management of case management software. Related duties as required. Required Qualifications – Experience, Education, Knowledge & Skills Associates degree in relevant field or an equivalent combination of education and/or experience. Demonstrated experience working directly with people experiencing trauma, violence, and/or other types of highly sensitive issues. Experience working independently in time-sensitive situations. Experience working with confidential information. Preferred Qualifications – Experience, Education, Knowledge & Skills At least two years of experience in case management, social work, or crisis response. Bachelor’s degree in education, social work, counseling, or related field. Professional experience in higher education. Demonstrated knowledge of federal and state equal opportunity laws and regulations. The Successful Candidate Will Demonstrate the ability to interpret federal, state and local non-discrimination laws and regulations. Demonstrate strong organizational, administrative, planning, analytical, problem solving and interpersonal skills and abilities as well as excellent written and verbal communication skills and the ability to meet stringent deadlines. Ability to multi-task and effectively manage multiple issues simultaneously. Demonstrate the ability to maintain confidentiality. Demonstrate the ability to exhibit empathy and sensitivity to a variety of difficult interpersonal situations. Maintain a strong degree of independence while ensuring that the Deputy Title IX Coordinator and Managing Director are apprised of activities and progress on tasks. Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No Posting Detail Information Number of Vacancies 1 Desired Start Date Upon completion of a successful search. Position End Date (if temporary) Open Date Close Date Applications will be: Screening of applications will begin on September 5, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established. Special Instructions EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile. Applicant Documents Required Documents Resume Cover Letter Optional Documents Supplemental Questions
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