Centurion
Permanent
R4000 to R6000
Call Centre Agent/ Advisor (Insurance and Financial)
Location: Irene, Centurion
Salary: R4000 to R6000 + incentives
Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.
Key responsibilities
Telephonic interaction with product providers, administration staff & clients. Concise e-mail communication to current client base, potential clients and administration staff. Formal report interpretation and reporting to Call Centre Team Leader/Line Manager. Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements. Administration process of completing necessary documentation with potential clients. Follow-up on outstanding information & documentation on all applications for all product suppliers. Follow-up on all feedback received. Assisting in all queries received. All after sale service to clients. Office hours as contracted or as required by the company. Submitting documents for processing. o All product benefit confirmation. Maintain records as per office/FAIS requirement General Sales and Referral Duties.
Requirements
Sales tactics/principles FSB structure and FAIS Act Computer skills (MS Office, Excel & Outlook) RE 5 Matric Business Training Continuous professional development prescribed by the FSCA Sales experience Understanding of Financial Industry
Send your CV and latest pay slip to adminb@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
Posted 2024-05-15
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