**Adecco** is seeking experienced **Call Center Reps** to join our team in **Chandler, AZ for a Temp to hire opportunity ($21)/HR** . We are seeking 2+ years of Call center experience and Microsoft office skills. **Apply now!** **Top reasons to work with Adecco.** + Payday every Friday + Upskilling opportunities through the Adecco Aspire Academy + An opportunity to get hired on permanent with our client. + Assigned your very own onboarding specialist. **Job Details** + **Location:** Chandler, AZ + **Pay:** $21.00 per hour + **Shift/Hours:** Monday – Friday 7 AM – 3:30 PM **This is a fully on-site position.** **Requirements** + 1-2+ years of high-volume Call Center Customer Service experience. + Must possess the skills to navigate between multiple screens and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information + Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint + Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment. + Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients. + Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise. + Positive attitude that embracing coaching as an opportunity to improvement in current role. + Ability to handle confidential matters and sensitive information in a responsible manner. **Job description** + Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call. + Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients. + Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk. + Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts. + Display passion, commitment and deliver an experience that improves our customers’ financial lives **Pay Details:** $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance