Keyes Service Center of Van Nuys - Now Hiring Call Center Representatives!
** Located at Keyes Lexus Van Nuys**
Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? Lithia & Driveway (LAD) is amongst the fastest growing companies in the Fortune 150 with more than 330 locations in the United States and Canada. If you’re ready to ignite your career, we have an opportunity for you in our Service BDC department.
Here's what we offer:
Base hourly rate+ performance bonuses + weekly/monthly spiffs- hourly rates will be discussed during the interview with the manager and dependent on candidate experience.
Paid Training.Full-Time- 730am - 430pm or 830am - 530pm scheduled shifts.We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.Why is this position open:
Due to increased business, we continue to ramp up our Service BDC/Call Center personnel to help support over 9 local dealerships in the Van Nuys market…Requirements:
We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.
Previous call center and/or customer service experience 1 year required! Strong customer service skillsWritten skills must be at an EXPERT level.Proven ability to provide clients with a first call resolution.Bilingual English/Spanish/Armenian – PREFFERED!Apply Today!
The CA base hourly range for this full-time position is $16.78 to $28.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.
We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.